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My computer won't shut down

Started by hannahandreef , May 10 2004 01:41 PM

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#1
hannahandreef

Posted 10 May 2004 - 01:41 PM

New Member

Member
1 posts

[FONT=Times][SIZE=7][COLOR=red] <_<

I have a laptop running on Windows 2000 and when I go to shut down, it doesn't. I select shut down and it just goes back to the original screen and I have to turn the computer off manually which always starts u p in safe mode thinggy???? Can anyone help

#2
admin

Posted 10 May 2004 - 02:42 PM

Founder Geek

Community Leader
24,639 posts

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.