Called microsoft support, we tried to get these devices to function: after going to safe mode, after deleting drivers for these and then rebooting (thus reinstalling default drivers), after creating new account (from me as administrator to a new account), after going into registry and deleting low and high filters for devices, and after doing a system restore -- all with no luck. Microsoft stated that all that was left was reinstalling windows XP home edition. I said no to that as I would have lost too much stuff and we ended contact. We did system restore because I had downloaded Internet Exporer 7, downloaded a program from Microsoft that checks my system to see if my computer is ready for windows vista, downloaded NET. framework 2.0 and msxml 6.0 parser which vista checker software said I would need. Even after removing all that stuff, my cd writer and dvd rom will not recognize that they have a disc inserted.
I have played Diablo Lord of Destruction in years past on this computer with no problems. Tonight, I even used RegistrySmart program to scan system (including registry) and it supposedly found and eliminated 897 problems (687 in registry). Still no functionality on devices. For only $200 our local geek squad will analyze, backup and save my files to cd, and reload windows xp home edition. I can buy a new tower that is twice the computer (in terms of memory, speed, graphics, etc) compared to this one for $550.00. I don't know what to do! HHEELLPP! How do I know if it is computer or is it possible that both devices could fail mechanically? Replace them without local geeks doing anything else?
Jim Hauck aka King James