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Router conflict with my cable modem?


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#1
law2grace

law2grace

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I use a cable modem with a router, on a computer running Windows XP (with SP 2 updates). Several days ago, I became unable to send/receive e-mail using Outlook Express 6.0. This is the error message I get: "The connection to the server has failed. Account:'mail.isp.net", Server:'mail.isp.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E" I used "isp" instead of my cable provider - wasn't sure I'm allowed to "name names"! At the same time, I also became unable to load one particular website, which my husband can load on his computer, which is connected to DSL. When I connect my cable modem directly to my computer, everything works fine, but when I go through the router, I have these problems. My "techie" son disabled the firewall on the router, so I know it's not a firewall issue on the router. I also disabled my firewall on my computer and still couldn't get things to work. My son insists that it could not be the router (and he is a computer tech guy) and that the cable company is somehow at fault. I don't really care who's at fault - I just want to be able to use Outlook Express and download that website! Any help will be greatly appreciated!
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#2
bobletman

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I think your son is right because when i get that error I am either not connected to the internet or there is something wrong with the internet, also I think with outlook you need to setup the ports so you should check that out.
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