I think this would be a good idea if it doesn't already exist, it can give people help actively and a lot faster than on the forums.
It just so happens I have an IRC network that Geeks To Go is welcome to use. I am currently aiming for the IRC network to become as large as possible - this would be a massive take off for me, as well as helping the people here at Geeks To Go.
If you would like to look at active network stats of my IRC network, take a peek here:
You can also visit the networks homepage (for more information) here:
We have a lot of responsible Network admins who are always available for help if you need.
Please do consider this