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Help...I can't turn my laptop off


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#1
tennistm

tennistm

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Here's the story...

I have a Dell Inspiron laptop with XPhome

After I fomatted a CD disk, I couldn't open up the CD tray to remove it.
I tried shutting down. The message on windows says shutting down, but it is locked.
I assume the CD was still running and it has caused it to lock up.

The message has now been up for about 20 minutes.

How do I shut off the laptop?
How do I open the CD tray (the small little button is not opening it)?

Thanks,
Tim
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#2
bobletman

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ok i can help you with opening your cd drive. Near the button you press to open your cd drive there will be a hole close to it. All you need to do is get something that will fit in that little hole and push it in until your cd drive opens.

What you could do to turn off your laptop is hold down the power button for more then 10 seconds if that doesnt work then remove the power cable and battery and that will definitley turn it off.
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#3
tennistm

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Yes, I opened the CD tray OK and the CD was still spinning.
Yes, I was able to turn off the computer by holding down the off button.

Thanks...all OK now.

Question....why did this happen. What can I do to prevent it in the future?


Tim
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#4
bobletman

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I dont know y this happened but it could have been a one time thing
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#5
tennistm

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Thanks for your help !!!!!
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#6
bobletman

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no problem
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