I have a Dell Inspiron laptop with XPhome
After I fomatted a CD disk, I couldn't open up the CD tray to remove it.
I tried shutting down. The message on windows says shutting down, but it is locked.
I assume the CD was still running and it has caused it to lock up.
The message has now been up for about 20 minutes.
How do I shut off the laptop?
How do I open the CD tray (the small little button is not opening it)?