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Getting Pop ups


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#1
Gulfmark

Gulfmark

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I keep getting pop ups from advertisements. I have ran scans and have my pop up blocker on and I still get the pop ups. When I load my computer up I get a message saying I have an infected file and a virus detected in another. It is in my documents and settings. They are described as win32/clspringFQ. I need help corecting this problem.
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#2
bobletman

bobletman

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Ok you are infected with malware and you need to post your Topic in the malware section, You have posted it in the Windows section, you need to post it in the malware section and wait for an admin to help you.
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#3
wannabe1

wannabe1

    Tech Staff

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Hi Gulfmark...

Please go to the Malware Forum and follow the instructions found there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1
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