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Messed up PC Please help!


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#1
vwguy

vwguy

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This thanksgiving a relative wanted to look up something online using my PC, now my pc is all

jacked up. I followed all of the steps provided and I am using Nod32 Antivirus. My symptoms

include:

Any time I open a folder on my computer, WIndows explorer crashes. When I open an IE window (my

homepage is yahoo.com) a little black cursor appears in the websearch box. As soon as I type I

get 3 or 4 pop up windows that fill my entire screen advertising random crap like search.411,

zoo, pc anti-spyware etc. When i close one IE window, ALL the IE windows close. when i try and

reboot, my pc hangs at the windows is shutting down screen and I have to physically power off

my pc.

I have this for sure:

http://www.amaena.co...=...&lid=micros

oft&affid=nm_66973_68e2441e7ce911dbadda00167647fa98_b0c2b777+ad6e3f7abc034751ad48d5714f5ce458

I followed the steps as explained and everytime something scanned, i got new malware in the

results.

Needless to say I am really upset i have spent over 15 hours now running scan after scan and my

pc is still messed up..

here is my hijack file

Logfile of HijackThis v1.99.1
Scan saved at 3:32:45 PM, on 11/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Alias\Maya7.0\docs\wrapper.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Alias\Maya7.0\docs\jre\bin\java.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jucheck.exe
C:\Program Files\pspvideo9\pspVideo9.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Creative\ShareDLL\CADI\NotiMan.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\PeerGuardian2\pg2.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Winter Fun Pack 2004 for Windows XP\WinterWallToy\WinterWalltoy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\AY\Desktop\Anti Spyware Software\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O1 - Hosts: 127.255.255.255 serial.alcohol-soft.com
O1 - Hosts: 127.255.255.255 www.alcohol-soft.com
O1 - Hosts: 127.255.255.255 images.alcohol-soft.com
O2 - BHO: (no name) - {013A653B-49A6-4f76-8B68-E4875EA6BA54} - C:\WINDOWS\system32\kkoxxygv.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BHO Class - {8B3868B4-EBA8-48FA-A19B-E1DFB99066FA} - C:\Program

Files\FlashCapture\fcbho.dll
O2 - BHO: (no name) - {A393C046-2E80-47C6-8F77-DE0135FF7406} - C:\WINDOWS\system32\jkkjg.dll

(file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} -

C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe

Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster

X-Fi\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [RCSystem] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe"

RCSystem * -Startup
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module

Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module

Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume

Panel\VolPanel.exe" /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version

Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft

Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series"

/O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton

Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PSPVideo9] C:\Program Files\pspvideo9\pspVideo9.exe -t
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat

7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe"

/minimized
O4 - HKCU\..\Run: [Creative Detector] "C:\Program

Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [Creative MediaSource Go] "C:\Program

Files\Creative\MediaSource\Go\CTCMSGo.exe" /SCB
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe

Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common

Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O4 - Global Startup: Winter Fun Wallpaper Changer.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program

Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program

Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program

Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program

Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program

Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program

Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat

7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe

Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save F&lash with FlashCapture - res://C:\Program

Files\FlashCapture\fciext.dll/FCIEXT.htm
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF

Catcher\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Movies Extractor Scout - {458CBB14-2C85-44D2-9272-9BC94C225BFD} - C:\Program

Files\Movies Extractor Scout\flashextract.exe
O9 - Extra button: FlashCapture - {753BBC4B-CC73-4fb8-A5B5-CA09C804C1DD} - C:\Program

Files\FlashCapture\fciext.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program

Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} -

C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

%windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) -

http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -

http://go.microsoft....k/?linkid=39204
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) -

http://dlm.tools.aka...vex-2.0.6.2.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -

http://security.syma...bin/AvSniff.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) -

https://support.micr...ActiveX/odc.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) -

http://www.fileplane...DC_2.2.2.89.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.micros....cab?1153538248

562
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -

http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.micros...te.cab?11535527

08828
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) -

http://www.sibelius....tiveXPlugin.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems

Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version

Cue\service\VersionCue.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program

Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Maya 7.0 Documentation Server (maya70docserver) - Unknown owner - C:\Program

Files\Alias\Maya7.0\docs\wrapper.exe" -s "C:\Program Files\Alias\Maya7.0\docs\Wrapper.conf

(file missing)
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton

Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation -

C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Speed Disk service - Symantec Corporation -

C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

AND THE VUNDO LOG:

VundoFix V6.2.13

Checking Java version...

Java version is 1.5.0.2

Scan started at 1:59:02 AM 11/27/2006

Listing files found while scanning....

C:\WINDOWS\system32\winqpq32.dll
C:\WINDOWS\system32\jkkjg.dll
C:\WINDOWS\system32\gjkkj.ini
C:\WINDOWS\system32\gjkkj.bak1
C:\WINDOWS\system32\gjkkj.bak2

Beginning removal...

Attempting to delete C:\WINDOWS\system32\winqpq32.dll
C:\WINDOWS\system32\winqpq32.dll Could not be deleted.

Attempting to delete C:\WINDOWS\system32\jkkjg.dll
C:\WINDOWS\system32\jkkjg.dll Could not be deleted.

Attempting to delete C:\WINDOWS\system32\gjkkj.ini
C:\WINDOWS\system32\gjkkj.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\gjkkj.bak1
C:\WINDOWS\system32\gjkkj.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\gjkkj.bak2
C:\WINDOWS\system32\gjkkj.bak2 Has been deleted!

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\system32\winqpq32.dll
C:\WINDOWS\system32\winqpq32.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\jkkjg.dll
C:\WINDOWS\system32\jkkjg.dll Has been deleted!

Performing Repairs to the registry.
Done!
  • 0

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#2
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,131 posts
Hello vwguy and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions! (Click the Options drop down near the upper right of the topic. Select Print this topic.)

You have some malware and the dreaded Virtumonde (Vundo) infection visible. Let’s see what we can do with the visible stuff first of all.

You appear to have two antivirus (AV) programmes running; NOD32 and Norton. This is bad practice as they will cause slowness and also conflicts. Please uninstall one of them.

Please disable AVGas Guard from running as it will hinder our attempts to change anything. Right click on the orange/multicoloured icon with an S, in the taskbar (near the clock) and uncheck Resident Shield. The icon will change to a grey colour

Please download: Hoster

Please run Hoster (just double click it to open). Choose the Restore Original Hosts button and press OK.

Please delete the VundoFix programme on your PC

Please download a fresh VundoFix.exe to your desktop
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log, from normal mode, in a reply to this thread.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

If Vundofix does not find and delete the files, please try running it bit differently:
  • Double-click VundoFix.exe to run it.
  • You will receive a message saying Vundofix will close and re-open in a minute or less. Click OK.
  • When VundoFix re-opens, click Scan for Vundo button.
  • Once the scan is complete, right-click inside the listbox (white box) and click Add more files?
  • Copy & paste the 2 entries below into the top 2 boxes:
    • C:\WINDOWS\system32\kkoxxygv.dll
    • C:\WINDOWS\system32\vgyxxokk.*
  • Click Add Files and click Close Window.
  • Click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES.
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will shutdown your computer, click OK.
  • Turn your computer back on.
  • Please post the contents of C:\vundofix.txt and a fresh HiJackThis log, from normal mode.
Please note that your HijackThis log posted is scattered, and frankly they are difficult enough to read without the extra burden. Please ensure that your HJT logs are in single-spaced format:

To remove the double spacing in your log, please do the following:
  • Please go to Start >> Run... and type notepad.exe
  • Hit OK.
  • Now go to Format and uncheck WordWrap.
  • Close Notepad.
  • When posting use PREVIEW POST to check before clicking ADD REPLY

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Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

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