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#1
jw010x8941

jw010x8941

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Hya whenever i try to load a microsoft office cd it says 'this patch package could not be opened.Verify that the package exists.'???
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#2
piper

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Check out this Microsoft article to see if it applies to your case.
http://support.microsoft.com/kb/295823
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#3
jw010x8941

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Hi again that worked great thank u but can u help me i got half way through installation of the office cd when an error popped up saying 'Installation error-File not found a required installation file SKU011.CAB could not be found'???
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#4
piper

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Which version of Office are you installing? Is it an upgrade?
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#5
jw010x8941

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It's microsoft office 2003 i've no office on my pc
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#6
piper

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So at this point you do not have any version of Office installed?

From another site, I found that the SKU cab file is a hidden file and should be on the root of the CD. Open My Computer, go to Tools, Folder Options, View tab, click "Show Hidden Files and Folders". Then browse the install CD and see if you can locate the file.

I found this registry tweak at another site. ** Backup the registry key before making any changes.
Go into Registry Editor (Start, Run, "regedit").
Go to HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0\Delivery.
There should be only 1 directory under Delivery, which is your DownloadCode
(like 90000409-6000-11D3-8CFE-0150048383C9).
Select that directory [or all if more]. On the right side of the screen,
right-click on CDCache. Change the value to 0. and problem solved

Remember to backup key first prior to modifications.


No offense, is your CD authentic?
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#7
jw010x8941

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WAW the last part worked thank you so much 4 your help ur a whiz X
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#8
piper

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Whew... Glad it's fixed.
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