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Stop c000021a error can only boot in safe mode


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DeadEndRacer

DeadEndRacer

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Stop c000021a error can only boot in safe mode

Need help, I am working on my brother pc and it has a lot of problems.

I have run the following
ATF cleaner
spybot & destroy
Ad-aware
AVG anti virus
Panda online scan
CWS shedder for cws.hiddendll

I had to run them all in safe mode and each one found things and tried to fix them

I noticed spyspotter in the IE downloaded files dir - should this be removed??

Thanks in advanced,
DeadEndRacer - Steve

Here is the HJT log

Logfile of HijackThis v1.99.1
Scan saved at 10:35:49 PM, on 11/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\steve\Nov2006\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/explore.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\uubyh.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,fpidskt.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1FC85AC6-FE0C-5D04-B253-09116D83D542} - C:\WINDOWS\system32\xtuhdlh.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {74EFF792-1923-6FA1-7197-678349D896C8} - C:\WINDOWS\system32\zlqfawx.dll (file missing)
O2 - BHO: (no name) - {74F31F43-A1A6-A979-D53A-DC1820DA9EBD} - C:\WINDOWS\system32\smygvpil.dll (file missing)
O2 - BHO: (no name) - {F60B3203-87BE-DC3D-9E68-F9BAD94112E5} - C:\WINDOWS\system32\oyn.dll (file missing)
O2 - BHO: (no name) - {F95D6F14-D4A5-8720-D79C-A30FD2E21DB9} - C:\WINDOWS\system32\rzoat.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: (no name) - {FFC13BD7-8539-8FBD-1C82-F25A174812B5} - C:\WINDOWS\system32\giq.dll (file missing)
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O4 - HKLM\..\Run: [LXCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCtime.dll,[email protected]
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1151090398\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunOnce: [AAW] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Aware.exe" "+b1"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\RunOnce: [a-squared Upgrade] "C:\DOCUME~1\ADMINI~1.HAR\LOCALS~1\Temp\asquared000157B0.exe" /install "C:\DOCUME~1\ADMINI~1.HAR\LOCALS~1\Temp\asquared00015445.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePokerMaster\EmpirePoker\RunEPoker.exe
O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePokerMaster\EmpirePoker\RunEPoker.exe
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,26/mcgdmgr.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontec...2ie06101001.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...tterInstall.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: jFgEZWj - {B0F2DCF6-1A58-765C-AB17-2DCCA20F714D} - C:\WINDOWS\system32\oxbm.dll (file missing)
O23 - Service: Microsoft ASPI Manager (aspi113210) - Unknown owner - C:\WINDOWS\system32\aspi1885911.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: comrepl - Unknown owner - C:\WINDOWS\comrepl32.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxcc_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxcccoms.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (file missing)

I included the UnInstall List

Ad-Aware SE Personal
Adobe Acrobat 4.0
Adobe Acrobat Reader 3.0
Adobe Reader 7.0.8
AOL Uninstaller (Choose which Products to Remove)
ArcSoft PhotoImpression 5
ArcSoft Software Suite
a-squared Free 2.1
AVG Anti-Spyware 7.5
Barbie™ as The Princess and the Pauper Demo
Barbie™ Beauty Boutique™ CD-ROM
Barbie™ Fashion Show™ CD-ROM
BCM V.92 56K Modem
Belkin 11Mbps Wireless USB Network Adapter
CardRd81
CCScore
Cinderella's Dollhouse
Comcast Toolbar
ComcastSUPPORT
Corel Applications
CR2
CreataCard Special Edition - Lexmark 2
Creative WebCam Center
Creative WebCam Live! Driver (1.01.01.0730)
Creative WebCam Live! User's Guide (English)
DAO
Dell Picture Studio - Dell Image Expert
Dell Solution Center
Dell Support 5.0.0 (734)
DVDSentry
Easy CD Creator 5 Basic
EmpirePoker
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
essvcpt
FrostWire
HijackThis 1.99.1
HLPPDOCK
Intel® Extreme Graphics Driver
iPod for Windows 2005-09-23
iTunes
J2SE Runtime Environment 5.0 Update 3
JumpStart Adventure Challenge - 4th Grade
kgcbase
Kid Pix Deluxe 3
Kid Pix Deluxe 4
Kodak EasyShare software
KSU
L&H TTS3000 Español
Lernout & Hauspie TruVoice American English TTS Engine
Lexmark 3300 Series
Macromedia Flash Player 8
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2003
Microsoft Money 2003
Microsoft Money 2003 System Pack
Microsoft Office Excel Viewer 2003
Microsoft Picture It! Photo 7.0
Microsoft Streets and Trips 2002
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Word 2002
Microsoft Works 2003 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Modem Helper
MSN Messenger 7.5
MyDVD
Nikon Message Center
Notifier
OfotoXMI
OpenMG Limited Patch 4.1-05-14-24-01
OpenMG Secure Module 4.1.00
OTtBP
OTtBPSDK
Paint Shop Pro 7
Panda ActiveScan
PartyPoker
PhoTags Express
PictureProject
Plaxo Toolbar for Outlook (with AIM Enhancements)
Pop-Up Stopper Free Edition
PowerDVD
Professor Finkle's Times Table Factory
Quicklinks
QuickTime
RealOne Player
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
SFR
SHASTA
Shockwave
SKIN0001
SKINXSDK
Sony Picture Utility
Sony USB Driver
Spybot - Search & Destroy 1.4
staticcr
Symantec Technical Support Web Controls
The Sims 2
The Sims 2 Open For Business
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Viewpoint Media Player
Visual MP3 CD Burner 1.3
VPRINTOL
Webshots Desktop
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows SA
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WIRELESS
Zoombinis Island Odyssey
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