[willow2002]

Whenever I try to open IE7, I get the message that Internet Explorer has encounted a problem and needs to close.

When I send the error report, it says the following files will be included in the error report:
C:\Docume\Leslie\Locals~1\Temp\c11b_appcompat.txt

I have also received the message, "The instruction at "0x00fc1f61" referenced memory at "0x00fc1f61". The memory could not be "read".

Any ideas on what could be causing this error message.

Netscape works just fine.

Thanks,
Leslie

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first get ccleaner...run the cleaner...nothing else...the standard setting are good...

http://www.filehippo...nload_ccleaner/

if after this you still have problems then get memtest86+...burn the ISO image...put it in your cd drive and reboot..you may have to reset the boot order in the bios to boot from the cd drive first...then the hard drive..

get the Pre-Compiled Bootable ISO (.zip)

you will have to unzip it first ...if you don't have a burning program that burns image file or .ISO files ...let me know and I'll send a link to a free ..no frills iso burner

http://www.memtest.org/

[happyrock]

first get ccleaner...run the cleaner...nothing else...the standard setting are good...

http://www.filehippo...nload_ccleaner/

if after this you still have problems then get memtest86+...burn the ISO image...put it in your cd drive and reboot..you may have to reset the boot order in the bios to boot from the cd drive first...then the hard drive..

get the Pre-Compiled Bootable ISO (.zip)

you will have to unzip it first ...if you don't have a burning program that burns image file or .ISO files ...let me know and I'll send a link to a free ..no frills iso burner

http://www.memtest.org/

[willow2002]

The ccleaner didn't work. I'lll have to get a cd to burn the file to tomorrow. How do I reset the bios to boot from the cd drive first?

Thanks for the help. What do you think the problem is?

Leslie

[andrewmonk]

I would suggest you go to the Tools.

Click on that then go to Internet Options,

Click on Advanced.

I had a similar problem with Internet Explorer 6 last week.

A fellow Geeks to Go member was very helpful, showing which boxes to check to solve my IE 6 problem.

I don't know which of the boxes you should put a check in to resolve your IE problem, but I hope this helps.