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The Sims 2 Pets?


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#1
Keylime

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Hi all,

I recently bought The Sims 2 Pets which ran fine on my old computer but when I try to install it on my laptop I encounter problems.

The Sims 2 itself installs fine, as does Pets initially but when then I have to put in The Sims 2 disc 4 to update the game to complete installation (I'm assuming this is the patch? I had it on my old computer) it always says there was an error with the update and installation completely terminates.

Does anyone have any ideas why this is?

Thank you to anyone who can help :whistling:

~ Key
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#2
ZEUS_GB

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Hello Keylime and welcome to G2G!

Try installing the patch on your laptop before installing the expansion pack.

It's worth noting that you're only licensed to have the game installed on one PC at a time. If you want to have two installations of the game then you'll have to buy an extra copy.
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#3
Keylime

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Hi, thank you :whistling:

I tried installing the patch before the game, to no avail.

I didn't realise you could only have it installed on one PC at a time though, thanks for that- you learn something new every day! If i uninstalled it on the original computer, is it likely that i could install it elsewhere then?

Thanks very much for your help

~ Key
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#4
ZEUS_GB

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I think you've misunderstood me.
You can install the game on as many PC's as you want, there's no limit on that but you're only legally allowed to have it installed on one PC at a time unless you have multiple licenses.

A manual uninstall of the game might help.
To perform a manual uninstall of the game please follow the procedure below:

The manual uninstall procedure includes editing the Windows registry. Incorrectly editing the windows registry can cause Windows to stop working!

1 - Go into My Computer.
2 - Go into your My Documents folder.
3 - Go into the EA Games folder.
4 - Right click on The Sims 2 folder and click Delete.
5 - Click yes when the delete confirmation window appears.
6 - Close the window when it has finished deleting.
7 - Go back into My Computer.
8 - Open drive C.
9 - Go into the Program Files folder and then into the EA Games folder.
10 - Right click on The Sims 2 folder and click Delete.
11 - Click yes when the delete confirmation window appears.
12 - Close the window when it has finished deleting.
13 - Right click on your Recycle Bin and click Empty Recycle Bin.

Now for the Windows registry part.

1 - Click on Start and then click on Run...
2 - Type in regedit and click OK.
3 - Click on the + next to HKEY_LOCAL_MACHINE
4 - Click on the + next to SOFTWARE
5 - Click on the + next to EA GAMES
6 - Right-click on The Sims 2 folder and click Delete.
7 - Click yes when the delete confirmation window appears.
8 - Click on the + next to Electronic Arts
9 - Click on the + next to EA GAMES
10 - Right-click on The Sims 2 and choose Delete.
11 - Click yes when the delete confirmation window appears.
12 - Click on the + next to Microsoft.
13 - Click on the + next to Windows.
14 - Click on the + next to Current Version.
15 - Click on the + next to Uninstall.
16 - If you have the CD edition, right-click on the the Key named {8AB8D458-939E-403F-0097-9BA1C1F013D5} and click Delete; if you have the DVD edition, right-click on the Key named {40C03514-89C3-41BA-0090-3B440256DB87} and click Delete; If you have the UK/European CD edition right-click on the Key named {6E7DD182-9FC6-4651-0095-2E666CC6AF35} and click Delete.
17 - Click yes when the delete confirmation window appears.

Restart your PC, download CCleaner, use CCleaner to clean up your temporary files, use CCleaner to cleanup your registry and then try doing a normal install.

Edited by ZEUS_GB, 01 December 2006 - 07:27 AM.

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#5
Neil Jones

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Many antivirus programs interfere with Sims 2 patch installation. Therefore disable them while installing. Panda is good at interfering with Sims 2 patching.
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#6
ZEUS_GB

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You make a very good point there Neil! :whistling:
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