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Probs loading FF and connecting to wireless


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#1
HelpNeeded911

HelpNeeded911

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I have followed all of the steps with the "Start Here" thread. For approximately the past two to three weeks, Firefox will not load on my laptop. When I click on Firefox, it acts as if it loads (and the process does appear to run according to the Task Manager), but the browser does not appear to actually load on my screen. So, I have been having to use Internet Explorer. Uninstalling and reinstalling Firefox did not work for me either.

Two days ago I ran into another problem. My system will not recognize my wireless connection at home. A user of another laptop in my home has no problems with connecting to the connection. (No wireless networks appear in the available wireless networks screen.) I have been having to use a direct connection using cords to connect to our cable internet. No spyware, malware, viruses, etc. were identified using the scans.

Any assistance would be greatly, greatly appreciated, as I am going out of town tonight and wireless will probably be my only connection choice where I am going.

HIJACKTHIS LOG
Logfile of HijackThis v1.99.1
Scan saved at 1:50:09 PM, on 12/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.n...lbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tellmemor...m/live-support/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: BrowserActivator Class - {A505AA8C-8877-4C76-A748-91B794CC9B1B} - C:\Program Files\MyPoints Visual Search\snapbar.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - (no file)
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - (no file)
O3 - Toolbar: ChaCha Toolbar - {5F2FEBCD-A902-66c2-8105-B22A4091E970} - C:\Program Files\ChaCha\chacha.dll
O3 - Toolbar: MyPoints Visual Search - {E92BEFBA-E79D-4F41-9733-68DA49C4492B} - C:\Program Files\MyPoints Visual Search\snapbar.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,[email protected]
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O15 - Trusted Zone: dellchat.us.dell.com
O15 - Trusted Zone: support.dell.com
O15 - Trusted Zone: *.dell.com
O15 - Trusted Zone: http://www.wachovia.com
O15 - Trusted Zone: *.west.com
O15 - Trusted Zone: *.workathomeagent.com
O15 - Trusted Zone: *.workathomeagent.net
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec....trl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsu...asp/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell...iler/SysPro.CAB
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} -
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1140555803250
O16 - DPF: {91D4B4D5-E368-40AB-8F53-A37FA634B471} (Installer9Ctrl Class) - http://www.tellmemor...in/tol9inst.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineco...loadcontrol.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O16 - DPF: {D8EE8DC0-F193-11D0-B1E5-08005A885319} (MicroX Persistent Mainframe Display Control) - http://www.workathom...hostexpress.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

UNINSTALL LIST LOG
Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.8
Adobe SVG Viewer 3.0
Anonymizer Digital Shredder
Apple Software Update
Audible Download Manager
AVG Anti-Spyware 7.5
Broadcom Management Programs
CC_ccProxyExt
ccCommon
CCleaner (remove only)
ccPxyCore
ChaCha Toolbar - Toolbar
ChaChaIEToolbar
Conexant HDA D110 MDC V.92 Modem
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Support 3.1
Desktop Doctor
Digital Line Detect
Diner Dash 2
ELIcon
ESPNMotion
GemMaster Mystic
High Definition Audio Driver Package - KB835221
HijackThis 1.99.1
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB912024)
Hotfix for Windows XP (KB926239)
iDailyDiary 3.20
Intel® Graphics Media Accelerator Driver for Mobile
Intel® PROSet/Wireless Software
Internal Network Card Power Management
iTunes
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_03
Learn2 Player (Uninstall Only)
Lexmark 5200 Series
LimeWire 4.12.6
LiveUpdate 3.0 (Symantec Corporation)
Lycos Phone
Macromedia Shockwave Player
mCore
mDrWiFi
MetaFrame Presentation Server Web Client for Win32
mHlpDell
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Standard 2006
Microsoft Money 2006
Microsoft Office Professional Edition 2003
Microsoft Office Project Professional 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Web Publishing Wizard 1.52
Microsoft Works
Microsoft Works Suite 2006 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
mIWA
mIWCA
mLogView
mMHouse
Modem Helper
Mozilla Firefox (2.0)
mPfMgr
mPfWiz
mProSafe
MSRedist
mSSO
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
mToolkit
MTV Overdrive for Media Center
Musicmatch for Windows Media Player
mWlsSafe
mXML
MyPoints Visual Search
mZConfig
NetWaiting
Norton AntiSpam
Norton AntiSpam
Norton AntiVirus 2006
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security 2006 (Symantec Corporation)
Norton Protection Center
Norton WMI Update
Norton WMI Update
Otto
PowerDVD 5.9
Qualxserve Service Agreement
QuickSet
QuickTime
RapidPlayer v4.0 ActiveX Control
RealPlayer
RUMBA SecureRedirector Client
SAPI
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925486)
Simply Safe Backup Free Edition
Skype 2.0
Sonic DLA
Sonic Encoders
Sonic MyDVD
Sonic RecordNow!
Sonic Update Manager
SPBBC
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
SpywareGuard v2.2
StanaPhone Beta
StuffIt Standard
Synaptics Pointing Device Driver
Trillian
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925876)
Update Rollup 2 for Windows XP Media Center Edition 2005
WebCyberCoach 3.2 Dell
WebEx
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Live Messenger
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows Media Player 11
Windows Rights Management Client Backwards Compatibility SP2
Windows Rights Management Client with Service Pack 2
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB887797
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Yahoo! Messenger
Zinio Reader
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#2
Flrman1

Flrman1

    Malware Assassin

  • Retired Staff
  • 6,596 posts
* I don't see anything in your Hijack This log or your explanation of the problem that would lead me to believe that your problem is malware related. You should start a new topic in the Networking forum for the problem of your wireless network not working:

http://www.geekstogo...orking-f11.html


* I do however see a few things in the log and the uninstall list that need attention so I will go ahead and deal with those here.


* The first thing that I'll point out is the fact that you have too many anti-spyware apps running. You have all the following running:

Windows Defender
Spybot
AVG Anti-Spyware
SpywareGuard


You shouldn't have them all running at the same time. They are all trying to do the same job. This is overkill, quite unnecessary and can cause various problems. Pick the one you want to use and disable the others. If I were you, I'd go with AVG-Antispyware.

Note: SpywareBlaster is OK to leave running with whichever one of those four you choose to use as your protection.


* Go to Add/Remove programs and uninstall these old versions of Java:

J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_03



* Now go here and install the latest version of Java.


** Before you proceed with the removal directions below you need to turn off the realtime protection in Windows Defender and Spybot's Tea-Timer. They will interfere with the changes we are trying to make.
  • Open Windows Defender and click on Tools > General Settings.
  • Scroll down and remove the check by "Turn on realtime protection (recommended)".
  • Click "Save"
  • Restart your computer.
  • Leave it disabled until we are finished here.
  • Run Spybot-S&D in Advanced Mode.
  • If it is not already set to do this Go to the Mode menu select "Advanced Mode"
  • On the left hand side, Click on Tools
  • Then click on the Resident Icon in the List
  • Uncheck "Resident TeaTimer" and OK any prompts.
  • Restart your computer.

* Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - (no file)

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)

O2 - BHO: (no name) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - (no file)

O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - (no file)

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} -

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -



* Restart your computer.
  • 0

#3
HelpNeeded911

HelpNeeded911

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Thanks for the tips, Flrman! I followed all of the steps. Also, I took some troubleshooting steps to fix the wireless connectivity issues. I am still working on the FF issue... a very odd issue.

Again, thanks! :whistling:
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#4
Flrman1

Flrman1

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You're welcome! :whistling:
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#5
Flrman1

Flrman1

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :whistling:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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