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Windows 2000 - windows installer problems


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#1
caroldufrat

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We have 3 Windows 2000 computers at work and none of them can install programs

The instant that Windows Installer starts, the computer re-boots.

One computer cannot access any files without this happening. We attempted to open an exel file and Windows
installer starts and the computer re-boots.
When we attempt to open a word document, it says there is no program associated with it.

If you physically go into the Office program folder, open the program, then it will let you open a file.

If we go into a program off the Start Menu, windows installer starts up and causes a re-boot.

My computer is running Windows XP and I am not having any of these problems.

I have gone into regdt32 and given full permission but it doesn't correct this.

It is very frustrating and I would appreciate any help! :whistling:

Thanks
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#2
zbd

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You might try dial-a-fix repair tool for installing problems. A spam free site is this one: http://www.majorgeek...wnload4899.html
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#3
caroldufrat

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I downloaded the file and ran everything but it still won't work.

I tried a windows update and the computer re-booted.

Any other suggestions? :whistling:
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#4
zbd

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You could also try "Big Fix" which corrects any problems with your system. Just update it by pushing the "gather" button after downloading. Good luck. http://www.majorgeek...igFix_d677.html
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#5
Guest_rushin1nd_*

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i think you better go back and look at how those installs was done on those three computers

perhaps who ever did the install of a program im guessing excel has somehow interfered with he installand has caused a reboot sequence


http://msdn.microsof...boot_action.asp

you could learn more about here and find solution
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#6
caroldufrat

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I'm going to try the other fix when I get to the office.
Actually, the exel problem just started last week.
The system was installed last February and none of the computers can install programs with windows installer.
I assumed that he put controls on them denying access to do so but he said no.
The other 2 computers are having no problems opening exel or word documents.
Even if I go into view File types, the installer begins and causes a re-boot.

I'll let everyone know whether the other suggestion re a Fix works!
:whistling:
Thanks!
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#7
caroldufrat

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Well, I tried the 'Big Fix'.....didn't work. :blink:

Some of the Fixes needed to install.

As soon as the Windows Installer came up, the computer re-booted again.

:whistling:
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#8
caroldufrat

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:blink:
It's me again!

Just thought I would let everyone know I finally solved the problem with the Windows Installer.

I went into Control Panel and uninstalled it from the system. I had downloaded a new on to install.

Then, when I went to open a document, it reconfigured and works great now!! I didn't even need to install the one I downloaded.

Thanks to everyone for their suggestions!!!

:whistling:
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#9
ultimateslacker2

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Glad it turned out for you..
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