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google hijacked

#1 ollieh

  • Group: Member
  • Posts: 7
  • Joined: 09-January 06

Posted 02 December 2006 - 10:00 AM

Hi
My browser appears to have been hi jacked.
My home page is usually google but now I can' access it.
Iam re-directed to various other sites instead.
Putting the address in manually doesn't appear to make any difference.
Also the computer seems to be running slower than it was.
I have run all of the tools that you suggest except ewido which I couldn't find a link for.
Hi-jack this logs and a panda active scan log are attached
Please can you help?
OllieH

Logfile of HijackThis v1.99.1
Scan saved at 15:40:01, on 02/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Picture Package Menu\SonyTray.exe
C:\Program Files\Picture Package Applications\Residence.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hjt\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Corel Family and Friends Reminders.LNK = C:\Program Files\Corel\Print House Magic\cffrem.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Picture Package Menu\SonyTray.exe
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Picture Package Applications\Residence.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Download Manager 2.0 (Remove Only)
Adobe Photoshop 7.0
Adobe Reader 7.0.8
Ahead Nero Burning ROM
Alien Skin Eye Candy 4000 Demo
Alien Skin Xenofex 2.0 Demo
AutoCAD 2000
Borland Engine
CADKEY 97
CC_ccProxyExt
ccCommon
ccPxyCore
CleanUp!
Corel Applications
Data Access Objects (DAO) 3.5
DivX
Dr SpeedTouch
DVB-T USB 2.0
DVD Decrypter (Remove Only)
DVD Shrink 3.2
EPSON CardMonitor
EPSON Copy Utility 3
EPSON PhotoQuicker3.5
EPSON PhotoStarter3.1
EPSON PRINT Image Framer Tool2.1
EPSON Printer Software
EPSON Scan
EPSON Smart Panel
EPSON Web-To-Page
ESCX6600 Reference Guide
ESCX6600 Software Guide
Family Tree Maker 2006
First Step Guide
GenerationsŪ Grande Suite 8
Google Earth
Google Toolbar for Internet Explorer
GSpot Codec Information Appliance
Handmark Solitaire for Palm OS
HandmarkŪ MobileDB™ for Palm OS
HandmarkŪ PDA Money for palmOne
ImageMixer VCD2
LiveReg (Symantec Corporation)
LiveUpdate 3.0 (Symantec Corporation)
Macromedia Flash Player
Macromedia Flash Player 8
Microsoft Office Professional Edition 2003
Microsoft Publisher 2002
Microsoft Web Publishing Wizard 1.52
MSRedist
NEATO MediaFACE
Nero Digital
Norton AntiSpam
Norton AntiSpam
Norton AntiVirus 2005
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security 2005 (Symantec Corporation)
Norton WMI Update
Norton WMI Update
Palm Desktop
Panda ActiveScan
ParLoc
Picture Package
PIF DESIGNER2.1
PowerDVD
QuickTime
QuickTime Alternative 1.47
RealPlayer
Registry Cleaner 2.3
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
ScanToWeb
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925486)
Sony USB Driver
SPBBC
SpeedTouch USB Software
SpywareBlaster v3.5.1
Symantec Script Blocking Installer
SymNet
Tomb Raider II
UniChrome IGP Driver and Utilities
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
VIA Audio Driver Setup Program
VIA Platform Device Manager
Video to Audio Converter 1.00
WinAVIVideoConverter
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver




Incident Status Location

Potentially unwanted tool:application/regclean32 Not disinfected C:\Documents and Settings\Steve\Desktop\Registry Cleaner.lnk
Adware:adware/spywarequake Not disinfected c:\windows\system32\1024\ld1124.tmp
Adware:adware/navhelper Not disinfected c:\program files\NavExcel
Adware:adware/megatds Not disinfected Windows Registry
Adware:adware/spywarestrike Not disinfected Windows Registry
Dialer:dialer.xd Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FF3F0F03-0F01-131A-A3F9-08F02B23E0CC}
Adware:adware/fastvideoplayer Not disinfected Windows Registry
Potentially unwanted tool:application/zango Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8FCDF9D9-A28B-480F-8C3D-581F119A8AB8}
Virus:Trj/Ruins.MB Disinfected C:\WINDOWS\system32\dmzfb.exe

#2 Buckeye_Sam

  • Group: Member
  • Posts: 10,019
  • Joined: 10-July 05

Posted 02 December 2006 - 12:34 PM

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :whistling:


Please download FixWareout from one of these sites:

http://downloads.sub.../Fixwareout.exe
http://www.bleepingc.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Finally, please post the contents of the logfile C:\fixwareout\report.txt, along with a new HijackThis log into this topic.

#3 ollieh

  • Group: Member
  • Posts: 7
  • Joined: 09-January 06

Posted 03 December 2006 - 06:06 AM

View PostBuckeye_Sam, on Dec 2 2006, 06:34 PM, said:

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :whistling:


Please download FixWareout from one of these sites:

http://downloads.sub.../Fixwareout.exe
http://www.bleepingc.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Finally, please post the contents of the logfile C:\fixwareout\report.txt, along with a new HijackThis log into this topic.


#4 ollieh

  • Group: Member
  • Posts: 7
  • Joined: 09-January 06

Posted 03 December 2006 - 06:12 AM

Hello Sam,
I have run the file as requested (had to override norton to do it, assume this is ok) and the results are posted below.
Many thanks
OllieH


Fixwareout ver 1.003
Last edited 8/11/2006
Post this report in the forums please

Reg Entries that were deleted
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\bfzmd
...

Microsoft ® Windows Script Host Version 5.6
Random Runs removed from HKLM
...

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

ŧŧŧŧŧ Searching by size/names...

ŧŧŧŧŧ
Search five digit cs, dm and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.
Directory of C:\WINDOWS\system32

ŧŧŧŧŧ Misc files.

ŧŧŧŧŧ Checking for older varients covered by the Rem3 tool.



Logfile of HijackThis v1.99.1
Scan saved at 11:55:04, on 03/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Picture Package Menu\SonyTray.exe
C:\Program Files\Picture Package Applications\Residence.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\hjt\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Corel Family and Friends Reminders.LNK = C:\Program Files\Corel\Print House Magic\cffrem.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Picture Package Menu\SonyTray.exe
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Picture Package Applications\Residence.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#5 Buckeye_Sam

  • Group: Member
  • Posts: 10,019
  • Joined: 10-July 05

Posted 03 December 2006 - 09:49 AM

Yes, that's fine. Norton may see the activity as suspicious, but it's ok.


Now lets check some settings on your system.
  • Enter your Control Panel and double-click on Network Connections

  • Then right click on your Default Connection
      Usually Local Area Connection for Cable and DSL

  • Left click on Properties
  • Double-Click on the Internet Protocol (TCP/IP) item
  • Select the radio dial that says Obtain DNS Servers Automatically
  • Press OK twice to get out of the properties screen and reboot if it asks

Next Go start run type cmd and hit OK
type
ipconfig /flushdns
then hit enter, type exit hit enter
(that space between g and / is needed)



============================


Please download AVG Anti-Spyware and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware scan report along with a new hijackthis log.


#6 ollieh

  • Group: Member
  • Posts: 7
  • Joined: 09-January 06

Posted 03 December 2006 - 01:01 PM

View PostBuckeye_Sam, on Dec 3 2006, 03:49 PM, said:

Yes, that's fine. Norton may see the activity as suspicious, but it's ok.


Now lets check some settings on your system.
  • Enter your Control Panel and double-click on Network Connections

  • Then right click on your Default Connection
      Usually Local Area Connection for Cable and DSL

  • Left click on Properties
  • Double-Click on the Internet Protocol (TCP/IP) item
  • Select the radio dial that says Obtain DNS Servers Automatically
  • Press OK twice to get out of the properties screen and reboot if it asks
Next Go start run type cmd and hit OK
type
ipconfig /flushdns
then hit enter, type exit hit enter
(that space between g and / is needed)





============================


Please download AVG Anti-Spyware and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware scan report along with a new hijackthis log.


Hi Sam,
I have done as younasked and the reports are attached below:-

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 18:46:34 03/12/2006

+ Scan result:



C:\System Volume Information\_restore{22AD23AC-652B-4D52-A660-3F389A1A222C}\RP250\A0091998.exe -> Trojan.Pakes : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024 -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1124.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1270.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1435.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1D14.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1D44.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1F95.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld21E6.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld231F.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld26E8.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld2AEF.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld2F4F.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3045.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3158.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3203.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld35A6.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld397.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3DA2.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3F5.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5157.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5321.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld54F6.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5C9D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5E9.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld6056.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld69C9.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld6B13.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld6F44.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld78B0.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7DA7.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7E8C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7FA5.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7FC.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld83DB.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8523.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld863C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld87E2.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8B2E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8C9E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8CDB.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8DCE.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8EF7.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld911A.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld9217.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld9BA2.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA065.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA116.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA1AD.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA566.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA7D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA96D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAA2C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAB09.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAEAD.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAF02.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldB082.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldB16C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldB913.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldBEA1.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldBF9B.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC42E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC528.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC642.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC836.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCB14.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCCD0.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCD5F.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCDB4.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCF4A.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCFE.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD16D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD1AF.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD24.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD2C9.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD365.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldDC63.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldDD00.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE126.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE20.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE25E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE36.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE60E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE637.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEA12.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEA2E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEA72.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEFC3.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF143.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF162.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF5C0.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF8BA.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldFD9C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldFE67.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldFF13.tmp -> Trojan.Small : Cleaned with backup (quarantined).


::Report end

Logfile of HijackThis v1.99.1
Scan saved at 18:50:55, on 03/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Picture Package Menu\SonyTray.exe
C:\Program Files\Picture Package Applications\Residence.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\hjt\HijackThis.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

thanks
OllieH

#7 Buckeye_Sam

  • Group: Member
  • Posts: 10,019
  • Joined: 10-July 05

Posted 03 December 2006 - 03:16 PM

What happened to your log?
There's a lot missing that should be there.

#8 ollieh

  • Group: Member
  • Posts: 7
  • Joined: 09-January 06

Posted 04 December 2006 - 01:56 PM

View Postollieh, on Dec 3 2006, 07:01 PM, said:

View PostBuckeye_Sam, on Dec 3 2006, 03:49 PM, said:

Yes, that's fine. Norton may see the activity as suspicious, but it's ok.


Now lets check some settings on your system.
  • Enter your Control Panel and double-click on Network Connections

  • Then right click on your Default Connection
      Usually Local Area Connection for Cable and DSL

  • Left click on Properties
  • Double-Click on the Internet Protocol (TCP/IP) item
  • Select the radio dial that says Obtain DNS Servers Automatically
  • Press OK twice to get out of the properties screen and reboot if it asks
Next Go start run type cmd and hit OK
type
ipconfig /flushdns
then hit enter, type exit hit enter
(that space between g and / is needed)





============================


Please download AVG Anti-Spyware and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware scan report along with a new hijackthis log.


Hi Sam,
I have done as younasked and the reports are attached below:-

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 18:46:34 03/12/2006

+ Scan result:



C:\System Volume Information\_restore{22AD23AC-652B-4D52-A660-3F389A1A222C}\RP250\A0091998.exe -> Trojan.Pakes : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024 -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1124.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1270.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1435.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1D14.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1D44.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1F95.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld21E6.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld231F.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld26E8.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld2AEF.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld2F4F.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3045.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3158.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3203.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld35A6.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld397.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3DA2.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3F5.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5157.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5321.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld54F6.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5C9D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5E9.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld6056.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld69C9.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld6B13.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld6F44.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld78B0.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7DA7.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7E8C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7FA5.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7FC.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld83DB.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8523.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld863C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld87E2.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8B2E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8C9E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8CDB.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8DCE.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8EF7.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld911A.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld9217.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld9BA2.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA065.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA116.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA1AD.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA566.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA7D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA96D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAA2C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAB09.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAEAD.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAF02.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldB082.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldB16C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldB913.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldBEA1.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldBF9B.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC42E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC528.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC642.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC836.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCB14.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCCD0.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCD5F.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCDB4.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCF4A.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCFE.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD16D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD1AF.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD24.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD2C9.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD365.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldDC63.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldDD00.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE126.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE20.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE25E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE36.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE60E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE637.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEA12.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEA2E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEA72.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEFC3.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF143.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF162.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF5C0.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF8BA.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldFD9C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldFE67.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldFF13.tmp -> Trojan.Small : Cleaned with backup (quarantined).


::Report end

Logfile of HijackThis v1.99.1
Scan saved at 18:50:55, on 03/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Picture Package Menu\SonyTray.exe
C:\Program Files\Picture Package Applications\Residence.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\hjt\HijackThis.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

thanks
OllieH



Hi Sam
I dont Know what happened to the hijack this log. I have looked at it and it is the same as the one I posted.
Anyway I have run it again and am posting the results along with tha AVG report again
Thank you
OllieH

Logfile of HijackThis v1.99.1
Scan saved at 19:45:56, on 04/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Picture Package Menu\SonyTray.exe
C:\Program Files\Picture Package Applications\Residence.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Corel Family and Friends Reminders.LNK = C:\Program Files\Corel\Print House Magic\cffrem.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Picture Package Menu\SonyTray.exe
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Picture Package Applications\Residence.exe
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{84BE4D84-F6FB-4BAB-B7C6-82DEF9685ADC}: NameServer = 195.92.195.94 195.92.195.95
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 18:46:34 03/12/2006

+ Scan result:



C:\System Volume Information\_restore{22AD23AC-652B-4D52-A660-3F389A1A222C}\RP250\A0091998.exe -> Trojan.Pakes : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024 -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1124.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1270.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1435.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1D14.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1D44.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld1F95.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld21E6.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld231F.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld26E8.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld2AEF.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld2F4F.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3045.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3158.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3203.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld35A6.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld397.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3DA2.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld3F5.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5157.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5321.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld54F6.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5C9D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld5E9.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld6056.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld69C9.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld6B13.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld6F44.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld78B0.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7DA7.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7E8C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7FA5.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld7FC.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld83DB.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8523.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld863C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld87E2.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8B2E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8C9E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8CDB.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8DCE.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld8EF7.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld911A.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld9217.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ld9BA2.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA065.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA116.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA1AD.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA566.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA7D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldA96D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAA2C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAB09.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAEAD.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldAF02.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldB082.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldB16C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldB913.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldBEA1.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldBF9B.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC42E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC528.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC642.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldC836.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCB14.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCCD0.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCD5F.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCDB4.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCF4A.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldCFE.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD16D.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD1AF.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD24.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD2C9.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldD365.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldDC63.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldDD00.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE126.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE20.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE25E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE36.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE60E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldE637.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEA12.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEA2E.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEA72.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldEFC3.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF143.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF162.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF5C0.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldF8BA.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldFD9C.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldFE67.tmp -> Trojan.Small : Cleaned with backup (quarantined).
C:\WINDOWS\system32\1024\ldFF13.tmp -> Trojan.Small : Cleaned with backup (quarantined).


::Report end

#9 Buckeye_Sam

  • Group: Member
  • Posts: 10,019
  • Joined: 10-July 05

Posted 04 December 2006 - 05:59 PM

Huh, that's weird. :whistling:

Anyway, the latest log that you posted looks good. :blink:
How is your computer working now? Any problems?

#10 ollieh

  • Group: Member
  • Posts: 7
  • Joined: 09-January 06

Posted 05 December 2006 - 01:38 PM

View PostBuckeye_Sam, on Dec 4 2006, 11:59 PM, said:

Huh, that's weird. :whistling:

Anyway, the latest log that you posted looks good. :blink:
How is your computer working now? Any problems?


Its working fine now.
Seems a little faster than before it got infected.
Is there anything specific I can do to stop it happening again?
best regards
OllieH

#11 Buckeye_Sam

  • Group: Member
  • Posts: 10,019
  • Joined: 10-July 05

Posted 05 December 2006 - 06:00 PM

Here's some steps you can take to prevent malware from showing up again.


Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt

      • Change the Download unsigned ActiveX controls to Disable

      • Change the Initialize and script ActiveX controls not marked as safe to Disable

      • Change the Installation of desktop items to Prompt

      • Change the Launching programs and files in an IFRAME to Prompt

      • Change the Navigate sub-frames across different domains to Prompt

      • When all these settings have been made, click on the OK button.

      • If it prompts you as to whether or not you want to save the settings, press the Yes button.

    • Next press the Apply button and then the OK to exit the Internet Properties page.


  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources


  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls


  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers


  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware


  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:whistling: :blink:

#12 Buckeye_Sam

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  • Joined: 10-July 05

Posted 16 December 2006 - 09:42 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :whistling:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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