[Terra]

Can somebody please help me??

[Advertisements]

I can't open my files!!!!!!!!!!!!!!!!!!!!!

Do I have to re-formatt?

[Terra]

I can't open my files!!!!!!!!!!!!!!!!!!!!!

Do I have to re-formatt?

[Terra]

I'm still here and waiting

[gerryf]

this forum doesn't get quite as much supervision as the malware forum, where you probably would have got an answer quicker.

Dr Watson is a windows error detection tool. It is doing its job by detecting a piece of software that was poorly written and causing issues. Worse yet, it is a rapidly spreading malware program whose intent is to serve your computer ads.

If ever there was a reason to outlaw such things, this particular piece of malware has moved from simply commerce to malevolent. It is every bit as destructive as a virus and the makers should be incarcerated

End of rant.

You need to post a hijackthis log in the malware forum after following a few basic steps illustrated in the forum READ THIS FIRST post.

Someone will help you out.

[Terra]

I ddon't know how to post a log like that

[gerryf]

That's why you should read:

Pinned: You Must Read This Before Posting A Hijackthis Log
Required steps before posting your log.

[gerryf]

Hmm, this is coming off condescending and that is not my intent.

I am directing you to that forum because in 80 percent of the cases, a malware infestation is the cause of your command in Windows XP.

For the sake of order and keeping things running smoothly, I tend to direct such problems to that forum first, where there are people who have actually gone through some basic training in spyware detection...ie, they specialize in it.

I can certainly help you if for some reason they are so swamped that they cannot get to you, but I am technically not a moderator/staffer or even trusted techie on this site since I've not gone through the process.

If you're willing to accept my word as credentials enough, I would be happy to help you.

Simply download hijackthis from the download page, start it, and select scan and create log. then copy the log here.

I may be walking out shortly though...which is why I suggested the other forum, which is fully staffed

[Terra]

I'm glad that you could take the time and direct me a place that I can start anyways.
Thanks for the help

[Terra]

This thing won't let me view the log!!!!!!!!!!!!!!!

[gerryf]

why, what message?

[Terra]

It says that I need to have windows explorer 6.0 or higher.

[gerryf]

HMMM? On windows xp...you do.

Hmmm....try this, download the following and then run it.


visual basic runtimes

[Terra]

sorry still here computer went on fritz

[Terra]

I don't know how to get the log from the virus scan to the forum.
Can you help me??

[Terra]

I really need help!!!!!!!

I'm getting ready to throw this thing in the lake!!!!!!!!!!!!!!!!!!