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add/remove programs blocked[RESOLVED]

Started by gnu , Mar 29 2005 11:24 AM

This topic is locked

#1
gnu

Posted 29 March 2005 - 11:24 AM

New Member

Member
9 posts

Hi,

This site has been very usefull and gave me my IE back, by following the instructions on the malware removal page.

another good tool is hitman pro, check it out.
A problem keeps annoying me

I cant acces the add/remove programs in the control panel. Clicking it doesnt open it.
I suspect spyware guard caused some of the trouble although I might be mistaking.

I also cannot update windows maybe this is related to the above problem.

Here s the log

Your help is greatly appreciated;

Logfile of HijackThis v1.99.1
Scan saved at 12:07:24, on 29/03/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
\Laptop\Data\install\antivirus\hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.be
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://69.50.179.61/search1/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4 Professional\PopupStopper.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{89176BFC-F664-4763-92A2-B8A4239F1866}: NameServer = 194.119.228.67 193.74.208.135
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#2
don77

Posted 16 April 2005 - 10:02 PM

Malware Expert

Retired Staff
18,526 posts

Hi gnu and welcome
Sorry for the late reply the board has been really busy lately,
If your still looking to resolve this issue,

Please run through all the steps outlined in this Topic
Post back a fresh log when done please

If you have resolved this issue please let us know.

Thanks and again sorry for the late reply

Don

#3
gnu

Posted 18 April 2005 - 01:05 AM

New Member

Topic Starter
Member
9 posts

Hi Don,

Thx for the help, which is never too late.

As I said I`ve been running through all the steps mentioned in the topic, but I can`t update windows.

Here`s the new log;

Logfile of HijackThis v1.99.1
Scan saved at 9:01:39, on 18/04/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.be
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://69.50.179.61/search1/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{89176BFC-F664-4763-92A2-B8A4239F1866}: NameServer = 194.119.228.67 193.74.208.135
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#4
don77

Posted 18 April 2005 - 04:11 PM

Malware Expert

Retired Staff
18,526 posts

Hi gnu
A few things need you to do, First I see 2 Anti Virus programs running, This is not a good idea as it is likely to cause you some conflicts, Please remove one and make sure the other is updated and current,

Next,
Dowload the following program
CWShredder
It should be the current version, but check for updates
Run Program cwshredder and have it fix anything it finds.
Make sure you click the “Fix” button

Close out the program after it has finished running please,

Next,
Please disable,
Winpatrol as it may interfer with the removal of the items in HJT,

Next,

Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://69.50.179.61/search1/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://s-redirect.co...2&b=n-cfh-colin
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe

Restart your computer, Post back a fresh log please

#5
gnu

Posted 19 April 2005 - 12:14 AM

New Member

Topic Starter
Member
9 posts

Hi Don,

Thx for the swift reply.
I dont know if the symantec antivirus is still running, it sure isnt up to date so the only actual antivirus software is from avg.
Problem is that i can`t uninstall symantec.
I tried to access my control panel but no effect when clicking the `add/remove programs` button
I downloaded the latest version of cwsdhredder, still there was nothing to fix.
I checked off the items u told me, disabled winpatrol and here` s the new log;
Logfile of HijackThis v1.99.1
Scan saved at 8:06:15, on 19/04/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.be
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#6
don77

Posted 19 April 2005 - 06:21 AM

Malware Expert

Retired Staff
18,526 posts

What version of Norton's are you running ?

Your log looks fine now, How is the computer running ?

#7
gnu

Posted 19 April 2005 - 11:27 AM

New Member

Topic Starter
Member
9 posts

I have NIS 7.0.6.17 but have replaced it with AVG+winpatrol.
This seems to work fine.

The computer runs fine in general, but I still can`t open my add/remove programs and this is pretty anoying.

I guess there must be something in there that doesnt want to be wiped ;-)

So thx for all the help, if you would be able to get my control panel back in order you would make me very happy.

#8
don77

Posted 19 April 2005 - 11:40 AM

Malware Expert

Retired Staff
18,526 posts

I guess there must be something in there that doesnt want to be wiped ;-)

Maybe it's Norton's :tazz:

Seriously we need to get you access to your Add/Remove programs Thats where we want to remove it from

Lets look a little deeper here
Click here: http://www.downloads.../DllCompare.exe to download DLLCompare.zip.

Save it to your desktop.

Now run DllCompare and click on the RunLocate.com button. It will scan for the hidden files. When it is finished, you will see in blue Completed the scan, Click Compare to Continue at which time you will click the Compare button.

It will sort through the files it found and determine which should be flagged as "No access" and display them in the lower box.

In a few minutes it will complete then you will see in blue Completed.
Click the Make a Log of what was Found button. It will ask if you want to view the logfile. Click Yes then copy and paste that log in your next reply.

#9
gnu

Posted 20 April 2005 - 01:35 AM

New Member

Topic Starter
Member
9 posts

mmm,

the scan brought nothing to the surface.
I tried with the *.dll en *.exe mode on my hard disk including subdirectories.

#10
don77

Posted 20 April 2005 - 08:15 PM

Malware Expert

Retired Staff
18,526 posts

Hi again gnu,

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates,
Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done.

#11
gnu

Posted 23 April 2005 - 07:21 AM

New Member

Topic Starter
Member
9 posts

Hi Don,

Since the aboutbuster reported nothing I decided to reinstall W2K.
Then I downloaded and installed the latest service pack.
Then it kept asking me for the MSIredist.msi file.
I found that on http://www.microsoft...&displaylang=en

What do you know; I got my control panel back!
So I uninstalled a lot of stuff but I can`t get rid off system mechanic and NIS (cant uninstall the whole symantec deal as a matter of fact)

So I think we went a long way.
Of course I would like to get rid of that software that seems be glued to my HD.
Another strange problem now is that some programs cant access the net (for example hitman pro and automatic updates for windows, adaware,...)
Looks like they get blocked somewhere, maybe due to the latest service pack I installed.

Ok, here` s the latest, I appreciate your help

Logfile of HijackThis v1.99.1
Scan saved at 15:11:04, on 23/04/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\Explorer.EXE
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.be
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.scarlet.be:8080
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O17 - HKLM\System\CCS\Services\Tcpip\..\{89176BFC-F664-4763-92A2-B8A4239F1866}: NameServer = 194.119.228.67 193.74.208.135
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#12
don77

Posted 23 April 2005 - 11:21 AM

Malware Expert

Retired Staff
18,526 posts

Hi gnu,
See if this helps you.

http://service1.syma...001090510510636

Let us know how you make out,

#13
gnu

Posted 27 April 2005 - 03:01 AM

New Member

Topic Starter
Member
9 posts

IT DID!
woohoo! I found a link somewhere on the same site for NIS 2004 and I got rid of it!
Good thing is all the antivrius and antispyware programs as well as windows can now automatically update again.

I m really gratefull for ur help Don.

A minor problem i`m facing now is that i cant log the laptop on to swap files with the pc (via network places in the explorer) it allways tells me `MS Home is not accessible The server is not configured for transactions`. My connection to the internet and mail works fine thru LAN tho and the other way round works as well (exploring laptop via pc).
I reckon it must be something stupid nut haven`t found it so far.

For completeness sake I add the new HJ log;
Logfile of HijackThis v1.99.1
Scan saved at 9:02:47, on 26/04/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\system32\winsystem.exe
C:\WINNT\system32\MSEXPORT.exe
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.be
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.scarlet.be:8080
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Microsoft AOL Instant Messenger] MSEXPORT.exe
O4 - HKLM\..\Run: [Windows_Protect] winsystem.exe
O4 - HKLM\..\RunServices: [Microsoft AOL Instant Messenger] MSEXPORT.exe
O4 - HKLM\..\RunServices: [Windows_Protect] winsystem.exe
O4 - HKCU\..\Run: [Microsoft AOL Instant Messenger] MSEXPORT.exe
O4 - HKCU\..\Run: [Windows_Protect] winsystem.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O17 - HKLM\System\CCS\Services\Tcpip\..\{89176BFC-F664-4763-92A2-B8A4239F1866}: NameServer = 194.119.228.67 193.74.208.135
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#14
don77

Posted 27 April 2005 - 06:12 PM

Malware Expert

Retired Staff
18,526 posts

Ok Looks like you picked up a couple nasties here,

Please open HJT> Click on the Config button> Click >Misc. Tools > Click > Open Process manager> Highlight “
winsystem.exe
MSEXPORT.exe “ >Click> Kill process
Next click the scan button and put a check mark next to the following, close all open windows , Click “ Fix Checked”

O4 - HKLM\..\Run: [Microsoft AOL Instant Messenger] MSEXPORT.exe
O4 - HKLM\..\Run: [Windows_Protect] winsystem.exe
O4 - HKLM\..\RunServices: [Microsoft AOL Instant Messenger] MSEXPORT.exe
O4 - HKLM\..\RunServices: [Windows_Protect] winsystem.exe
O4 - HKCU\..\Run: [Microsoft AOL Instant Messenger] MSEXPORT.exe
O4 - HKCU\..\Run: [Windows_Protect] winsystem.exe

Reboot to safe mode ( by tapping the F8 key on start up ) make sure you can view all hidden folders/files View Hidden Folders search for and delete the following in BOLD

C:\WINNT\system32\winsystem.exe
C:\WINNT\system32\MSEXPORT.exe

Restart your computer, restart HJT and post back a fresh log

#15
gnu

Posted 28 April 2005 - 05:29 AM

New Member

Topic Starter
Member
9 posts

Hi Don,

You really helped me all the way!
Many thanks.

I thought that this was just a minor problem, dont know where I could have picked those up.

Anyways, you got me my i.e., my control panel and my network back.

I Hope avg-winpatrol en hitman pro will keep me clean in the future.

Here`s the latest log

Logfile of HijackThis v1.99.1
Scan saved at 10:20:24, on 28/04/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\system32\ctfmon.exe
C:\WINNT\System32\svchost.exe
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.be
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.scarlet.be:8080
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O17 - HKLM\System\CCS\Services\Tcpip\..\{89176BFC-F664-4763-92A2-B8A4239F1866}: NameServer = 194.119.228.67 193.74.208.135
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe