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virus name: bloodhound.W32.EP log file included!


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#1
zhen

zhen

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hi!
our family laptop recently acquired a virus ... somehow... i'm not quite sure of its source. i was alerted by norton antivirus:

VIRUS ALERT:
norton antivirus has detected a virus on your computer
object name: C:\program files\internet explorer\iexplorer.exe (i also had a different object before... something about system... cant remember the exact name)
virus name: bloodhound.W32.EP
action taken: access to the file was denied

i did a hijackthis scan and came up with the following results:

aLogfile of HijackThis v1.99.1
Scan saved at 9:24:54 PM, on 05-Dec-2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\msdtc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\wmimgrnt.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\mqsvc.exe
C:\WINDOWS\System32\mqtgsvc.exe
C:\program files\internet explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
C:\Program Files\Dell Photo AIO Printer 942\memcard.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\IEXPL0RE.exe
C:\DOCUME~1\Jen\LOCALS~1\Temp\mhs.exe
C:\WINDOWS\System32\sexmple.exe
C:\DOCUME~1\Jen\LOCALS~1\Temp\2.exe
C:\DOCUME~1\Jen\LOCALS~1\Temp\3.exe
C:\WINDOWS\svchost.exe
C:\DOCUME~1\Jen\LOCALS~1\Temp\relpop.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Jen\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://toolsbar.kuaiso.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,rundll32.exe C:\WINDOWS\System32\winsys16_061120.dll start
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AdPopup - {11F09AFD-75AD-4E51-AB43-E09E9351CE16} - C:\Program Files\Common Files\CPUSH\cpush.dll
O2 - BHO: Info cache - {385AB8C6-FB22-4D17-8834-064E2BA0A6F0} - C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\PCTools\pctools.dll
O2 - BHO: MallObj Class - {3B30B48F-617D-4F73-A20F-D3D54357F103} - C:\WINDOWS\System32\mallgoo2.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NewWeb Controller - {9ACEEE31-1440-471B-AA46-72B061FE7D61} - C:\WINDOWS\System32\SCIntruder.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Webacc - {CAC068F3-A608-406B-8581-458788A67694} - C:\WINDOWS\System32\svchost.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 942] "C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe"
O4 - HKLM\..\Run: [DellMCM] "C:\Program Files\Dell Photo AIO Printer 942\memcard.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [WinStar] C:\WINDOWS\IEXPL0RE.exe
O4 - HKLM\..\Run: [Desktop] C:\WINDOWS\System32\rundll32.exe "C:\WINDOWS\system32\NTService32.dll" ,Run
O4 - HKLM\..\Run: [mhs] C:\DOCUME~1\Jen\LOCALS~1\Temp\mhs.exe
O4 - HKLM\..\Run: [WindowsStar] C:\WINDOWS\System32\sexmple.exe
O4 - HKLM\..\Run: [mhs2] C:\DOCUME~1\Jen\LOCALS~1\Temp\2.exe
O4 - HKLM\..\Run: [wlzs2] C:\DOCUME~1\Jen\LOCALS~1\Temp\3.exe
O4 - HKLM\..\Run: [svc] C:\WINDOWS\svchost.exe
O4 - HKLM\..\Run: [WMI Manager For NT] C:\WINDOWS\System32\wmimgrnt.exe
O4 - HKCU\..\Run: [svc] C:\DOCUME~1\Jen\LOCALS~1\Temp\relpop.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O16 - DPF: {15A02B79-60BB-42B8-814E-BF8364106B9E} (Pco3 Window (Commsec) Control) - http://images.commse...o3X_Commsec.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by21fd.bay21....es/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1156223858356
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: 351677M.BMP
O23 - Service: dlbu_device - Dell - C:\WINDOWS\System32\dlbucoms.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Windows NT Service32 - Unknown owner - C:\WINDOWS\System32\rundll32.exe" "C:\WINDOWS\System32\NTService32.dll",Start (file missing)

i don't know whether or not this is due to the virus but my laptop often says low virtual memory even when i've only got a few things open. this may have happened before the virus alert message but i think i was able to open more programs before the message than i can now.

also, i'm using this computer (the one that's not infected) to do everything... besides the hijackthis scan of course as the infected computer is really slow right now and the internet is a bit weird. i always get these random popups of chinese websites.

thanks in advance!
jen
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#2
coachwife6

coachwife6

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We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...&DisplayLang=en
Apply the update, reboot, and post a fresh Hijack This log.
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