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Internet Problems


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#16
piper

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What are the specs? RAM, HDD Size, Processor Speed? Do you have a firewall?
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#17
Adio

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Wel the PC is like 6/7 yr old :whistling:

Operating System: XP Pro SP2
CPU: AMD Athlon 1.1ghz
HD 1 (main): 30gb
HD 2: 40gb
Video: Radeon 7800 64mb
RAM: 512mb

I use windows firewall, should i get an additional one?
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#18
piper

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How do those specs compare to the other computers?

Also, are running antivirus and anti-spyware regularly? I know you said this machine had an infection some time back.

When the internet connection drops, are there any events in the system or application logs that might help diagnose the cause?

Is the Windows firewall on?
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#19
Adio

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most are better than myn :whistling:

im always running AVG, and i scan weekly with Ad-Aware
Yea the Windows Firewall is on

Its had a few infections in the past, but none recently.
i think it had one major one, which involved a worm that spread over tym
and then its had minor infections which have been cleaned up.

Im looking to get new HD, cos after all the stuf its put up with it could be on its way out

There is a messege that pops up when it does cut out, which displays a short message
and an error code b4 it, ill place it on here if u want, cant atm though as im at colege

...other than that i dont think there are any logs, wouldnt kno where to look reli...
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#20
piper

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Yes, please post the exact error that you get when the internet connection is dropped.

To view the event log, go to Control Panel, Administrative Tools, Event Viewer.
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#21
Adio

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Ok i will do as soon as i can get on at home...

could be to do with my modem or computer heating up?
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#22
piper

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Possibly.
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#23
Adio

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ok, will get back to you asap with the shots.
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#24
Adio

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Here is the message i get when it cuts out...
Posted Image
i have to replug my modem in then click redial when the ADSL monitor is green

... Sometimes it jus cuts out and i am unable to reconnect, leaving me the the only choice to restart :whistling:
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#25
piper

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Maybe your NIC is having trouble. Are the drivers up-to-date? Do you have the time or inclination to swap NICs with another of your computers to rule that out?

I found this at another DSL site regarding error 619.

This error can be resolved by following these steps:
· Restart your computer and wait until all applications have completely loaded before trying to reconnect.
· Check your modem and phone cables are connected securely.
· If your problem has still not been resolved uninstall and reinstall your Broadband modem. For information on how to do this please refer to the ADSL modem setup instructions or the installation cd that was provided with your modem
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#26
Adio

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NIC? i dont think would have much time since my parents wouldnt approve... :whistling:

I have to say i have done all them steps and stil does it...

Ive just at this very moment discoverd that, it only seems to do it when im using a browser...
and that it only does it often when im using Firefox....
im using IE6 now n it hasnt done it for abit yet so i dont kno wats going on here :blink:
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#27
piper

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Did you get this resolved? Do you still believe it only acts up when browsing with Firefox?
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#28
Adio

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wel it has been acting better, but i have encountered another problem...

My computer completly locks up, and i have to restart it evrytime it does this...

it does it most when im in voice comms (Teamspeak, Skype etc) but sometimes jus does when idle, i dnt get it :whistling:
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#29
happyrock

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lets make sure it isn't a heat or voltage issue...get speedfan and install it..run it and use printscreen or whatever screen capture program you prefer to get a picture of the results and post it back here....

http://www.majorgeek...ownload337.html

another one is everest home...

http://www.filehippo...d_everest_home/

click on the + beside computer...then the sensor icon....get a picture and post it...

Edited by happyrck, 16 December 2006 - 12:39 PM.

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#30
Adio

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I dont know if this is wat u wanted but here is the shot

Posted Image
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