I was not sure if mine was an OEM-installed operating system. Now, when I try to restart my computer, it goes into an endless loop with the error message "lass.exe error,when trying to update a password, the return status indicates that the value provided is wrong.."
I then tried to perform a repair install. I am able to access the current installation and finish the repair successfully. But when I reboot, it is back to the same error that I get before.
The CD I am using to perform the repair install is "Operating System CD, Microsoft Windows XP Home Edition, Service Pack 2, contains software and drivers already installed. For repair reinstallation and repair only"
I have a HP Pavilion (dv 4270US).
1. Does my computer have an OEM-installed OS?
2. What are my options at this point. I would prefer to not have to reinstall everything. If there is no choice but to reinstall, is there any way I can recover my files using a linux disk and an external drive or any other method.
3. Is the disk I have sufficient to perform a Windows XP reinstall? Or do I have to buy a disk from somewhere?
Edited by markam, 05 December 2006 - 09:26 PM.