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memory could not be written? Help


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#1
briantman

briantman

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Hello,
If any one can help I would really appreciate this. when I am trying to open certain files on my computer I am getting a memory could not be written code. I have doen the Hijack This scan, here aer the results -
Logfile of HijackThis v1.99.1
Scan saved at 12:41:25 PM, on 3/29/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\winnt\System32\smss.exe
C:\winnt\system32\winlogon.exe
C:\winnt\system32\services.exe
C:\winnt\system32\lsass.exe
C:\winnt\system32\svchost.exe
C:\winnt\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\winnt\system32\regsvc.exe
C:\winnt\system32\MSTask.exe
C:\winnt\system32\tcpsvcs.exe
C:\winnt\System32\snmp.exe
C:\winnt\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\winnt\system32\svchost.exe
C:\WINNT\System32\inetsrv\inetinfo.exe
C:\winnt\Explorer.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\winnt\system32\X1002142005.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\bpc_search\BPCv2.exe
C:\winnt\VisualElementFX\VisualElementFX.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\winnt\mcm\mcm.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Washer\washer.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Carmack\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by American Honda Motor Co., Inc.
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Visual Element Fx] C:\winnt\system32\X1002142005.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [BPCv2] C:\Program Files\bpc_search\BPCv2.exe
O4 - HKLM\..\Run: [VisualElementFX] C:\winnt\VisualElementFX\VisualElementFX.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [mcm] C:\winnt\mcm\mcm.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "briant"
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O15 - Trusted Zone: *.164.109.25.72
O15 - Trusted Zone: *.207.130.86.35
O15 - Trusted Zone: *.acura.com
O15 - Trusted Zone: *.ahm-ownerlink.com
O15 - Trusted Zone: www.ahmdealer.com
O15 - Trusted Zone: *.ahmdealer.com
O15 - Trusted Zone: dealerconnect.chrysler.com
O15 - Trusted Zone: *.edcor.com
O15 - Trusted Zone: *.excite.com
O15 - Trusted Zone: www.in.honda.com
O15 - Trusted Zone: http://www.in.honda.com
O15 - Trusted Zone: *.honda.com
O15 - Trusted Zone: *.hondacars.com
O15 - Trusted Zone: http://www.hyundaidealer.com
O15 - Trusted Zone: http://cluster.jdpa.com
O15 - Trusted Zone: *.wbgl.org
O15 - Trusted Zone: *.xmradio.com
O15 - Trusted Zone: *.acura.com (HKLM)
O15 - Trusted Zone: *.ahmdealer.com (HKLM)
O15 - Trusted Zone: *.honda.com (HKLM)
O16 - DPF: {04719992-296F-4958-AA0F-FA25FFA5008B} - http://www1.excite.c...8bar1,0,2,3.cab
O16 - DPF: {21F49842-BFA9-11D2-A89C-00104B62BDDA} (ChartFX Internet Control) -
O16 - DPF: {297DE2B6-509A-4B36-93C5-A65276606900} (RRAAINAX_02.RRAAINAX) - http://www.in.honda....AX/RraainAX.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weat...uginstaller.cab
O16 - DPF: {E292EFB0-EE32-11D1-8C74-0000C0B0E2E9} (RptViewerAX Class) - http://metrics.honda...RptViewerEN.cab
O16 - DPF: {F9A6E266-28AD-11D7-92CC-ECB440000000} (reaap02a.clsRegistry) - http://www.in.honda....EB/reaap02a.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5FEA63A4-1C21-4CD9-B32B-519B6F24CD21}: NameServer = 209.253.113.2,209.253.113.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{5FEA63A4-1C21-4CD9-B32B-519B6F24CD21}: NameServer = 209.253.113.2,209.253.113.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{5FEA63A4-1C21-4CD9-B32B-519B6F24CD21}: NameServer = 209.253.113.2,209.253.113.10
O17 - HKLM\System\CS3\Services\Tcpip\..\{5FEA63A4-1C21-4CD9-B32B-519B6F24CD21}: NameServer = 209.253.113.2,209.253.113.10
O20 - Winlogon Notify: NavLogon - C:\winnt\system32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\winnt\System32\dmadmin.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Smart Card Helper (SCardDrv) - Unknown owner - C:\winnt\system32\scardsvr32.exe (file missing)

Anything to help would be very appreciated, these files are things that I have made for my job in the last two years and I was dumb enough to not do a backup for them Thanks you for anything.
Briantman
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#2
gerryf

gerryf

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Before I can make suggestions, Ineed to know something about this machine.

It looks like a business computer, ie part of a corporate network.

I am always leary of helping people out on corporate machines, if for no other reason you can get into some serious trouble. I see remote registry apps in there, Internet Information Services, domain name servers....is there any reason why your it department isn't helping?
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#3
briantman

briantman

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I work for a small car dealership, the computers were all installed by the parts and service director. His way of fixing this is to wipe out this computer and start over. I just don't want to loose 2 years of things that I have made to make my job easier. It is linked to other computers but the problem is only in this one. Thanks for replying, anything would help at this point
Briantman
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