When it reboots, the Welcome Screen comes up and allows me to enter his new password. Then the desktop comes up and starts loading the programs in the system tray, etc. and I get a message saying "Windows XP has recovered from a serious error." It gives me the option to send the report to Microsoft or not to. I opt not to, but the then the message comes back up. It seems to be stuck in an endless loop. Even when I reboot, I get the message again.
I went into his User Account, and took the password out, and then I don't have any problems. But when I add the password back, the same issues happen.
Any ideas would be appreciated.
thanks,
mike.