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InstallShield Errors

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I just bought a canon powershot a95 digital camera. In attempting to install the accompanying software i am having some issues. First of all, when i use the internet i often get a message claiming that a "digital line detected" and "(PBX)." The other problem occures when i attempt to install new software. An error message ocures during setup which states "installshield scripting runtime" or something to that effect. Does anybody have any ideas? I already tried to fix it using the troubkeshooting methods recommended by the InstallShield website.
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