01-cuminer-[Hotsync hangs]-7th Dec 2006
cuminer Welcome to
Geeks To Go
HotSync is the process of synchronizing information between your Palm handheld device & your PC. Here is a website that may give you some insight on your problem
http://www.palm.com/...rt/hotsync.htmlVisit this Site You may be able to explain your situation/problem in better detail
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There are a number of reasons for these hang ups But, 1st I need your description of
Hotsync hangs erradically on my desktop
Open up Task Manager
(1) Right Click Mouse on
Empty Area of
Task Bar usually at bottom of Screen
(2) Open
Task Manager
(3) Click on
Processes Tab
(4) How many Processes are running
Compare this to your Laptop(5) Now minimize
Task Manager for now
(6) Then whenever you run
Hotsync Open
Task Manager - & observe what processes are active & using significant amount of CPU Resource during the
Hotsync Session
(7) Post the Heavy CPU Usage during Hanging Time -
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I will give you a Troubleshooting utility later But I need following info on PC so I can do some research
(1)
Manufacturer Name Model Number
(2)
Type [Laptop] Desktop] Tower
(3)
Motherboard Manufacturer & Model Number
(4)
Video Card Manufacturer & Model Number
(5) How much RAM is installed
(6)
Power Supply Description Wattage Rating Manufacturer & Model Number
(7)
Operating System
Version &
Service Pack installed
(8) List all USB Ports
(9) List all USB Devices Include HUBS -
(10) Is this an
Upgrade from WIN 9X (11) What Anti Virus is installed
(12) Do you have any Firewall installed
(13) Do You suspect any Virus
(14)
How old is Computer(15) Any Other Upgrades
(Motherboard) (Video Card) Power Supply) (Hard Drives) Most of this info should be contained in your Manual or other PC Documents and by viewing your
System Information Folder (See Instructions below)
Instructions to Open
System Information Folder
(1) Click on
Start Button
(2) Move Cursor to
Settings -
(3) Highlight
Settings View Dropdown Menu
(4) Click on
Control Panel On Dropdown Menu
(5) Open
Administration Tools Folder
(6) Open
Computer Management Folder
(7) Expand
System Information - Folder (By clicking on the
(+) on Left side of Folder
(8) Open
System Summary Folder & wait a few seconds for Summary to appear
(9) Copy the info needed & Post Now you can find more info via following steps
(10) Expand
Hardware Resources Folder
(11) Open
Conflicts/Sharing Folder Post results
(12) Open
IRQ Folder Post results
(13) Expand
Components Folder
(14) Open
USB Folder Post Results
(15) Open
Device Manager Expand all Folders Look for any Devices with Yellow
Warning Signs See what happens when you do a Hot Sync Session
I will give you an Utility that will permit
Device Manager to View USB History
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What Palm Device are you using? You need to get familiar with Opening & using
(1)
Task Manager
(2)
Device Manager
(3)
System Summary
While performing the
Hotsync Process
You might need
(1) Clean Temporary Internet Files on your PC
(2) Optimize your Hard Drive by Disk Defragment Utility
How may Anti Virus Applications are you running concurrently Do you experience any other Hang Time using other applications or just when using the
Hotsync
I know this is a lot of instructions
First I just need more information
Second I need you to learn more about your PC & problem
For now, I am just giving you a Trouble Outline and how I give instructions The pace will be slower
Jack123 [X-Underground Farmer]
Edited by Jack123, 07 December 2006 - 08:18 AM.