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Generic Host win32. aka svchost.exe problem


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#1
blindu

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Okay as of lately, mainly after i posted my hijack this log and did a system spyware/trojan cleanup, i kept getting the whole <program> has an error. then either debug, send error report or dont send it. that whole message. i got that once when i installed Zone Alarm, while i was trying to shut it down. now ZA is uninstalled. today i tried to reinstall my printer, so when it goes to install it after putting in all the info on it, it goes to read the cd then the Generic Host win32 error message pops up. and i click either send or dont send. well after doing that its like [bleep] broke loose on my comp. it freezes up, like if i go to close a program, itll still say taht its up, or show it on the desktop, and then it does that to the Start menu and such. The only way to shut it off is by pressing the button for like 5 seconds. how can i fix that, cuz when i click on the details of the problem it says that its the svchost.exe thats making the problem, and thats a system program, not one that i can manage or anything. thank you and im looking forward for any help that i can get.

Blindu
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#2
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

If you do not have an XP CD and are unable to borrow one, run the scan, click skip if it asks for the CD, if it keeps asking, click cancel.

If it kept asking for the XP CD then system files are missing


Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#3
blindu

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is that going to delete the files on my hard drive though? because if so i have to important ones that id like to save. thank you
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#4
blindu

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Edit:

ALso when i do teh sfc /scannow, i dont see a bar or anything, my computer just starts working something and then i got the svchost.exe error again. i have the XP cs in, but it doesnt seem to need it.
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