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Help with Removing win32.backdoor.ciadoor


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#1
thecoot

thecoot

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Recently contracted this spyware/trojan from an unknown source. I found out i had it from an ad-aware scan 12/8 and have been fighting like [bleep] and researching on how to remove it. i use ad-aware se pro with latest definitions, zone alarm security suite with latest updates, and spybot with latest updates. after full system scans from each scanner, the only one that shows any threats is ad-aware. from what i have read, it could be a false positive, but the wau that my system is acting, i can tell that i have surely got something. conditions consist of:

1. recycle bin opened up, sometimes multiple instances, when rebooted
2. system restore is inactive, nor can i change it due to "group policies"
3. regedit works fine, task manager, as done cmd.exe which i heard were affected with other peoples cases
4. i have never had my laptop connected to a lan, only wlan, which i also read could affect how this trojan updates
5. havent been able to find any traces of scvhost running, only svchost
6. in another weird instance, sometimes after reboot, my laptop keyboard and/or touchpad is unusuable. i have countered this at least by using my usb mouse and keyboard, but will pose a problem when i take my laptop with me.

ad-aware will remove the entries, but only until the next reboot. i dont ever use internet explorer, only firefox, but after i noticed i was having problems, some of my saved passwords show up much shorter or much longer in their respective dialog boxes, or sometimes showing password text in dialogs that i have no passwords saved for. i am the only person that uses this computer, so it couldnt be from any other user. i am rather paranoid of this trojan, especially since i had read that it is also a keylogger. this poses a huge threat since i do a lot of online banking and personal finance on my laptop, which i have stopped since i found this out. so i went ahead and downloaded hijackthis, avg, and cleanup!. i do have a hijack this log from my original setup as well as the hijack this log of everything enabled at startup through msconfig to help anyone willing to help me troublehoot/solve this problem. anyone willing to help, i truly appreciate it and will be able to help with any other questions you may have throughout the day. thank you and here are my 2 hijack this logs.

original log, with some items disabled at statup

Logfile of HijackThis v1.99.1
Scan saved at 8:25:20 AM, on 12/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\BisonCam\BisonTrayIcon.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Function Key Controller\FKC.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\REALTEK Semiconductor Corp\REALTEK RTL8185 Wireless LAN Driver and Utility\RtWlan.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\SpeedFan\speedfan.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\WINDOWS\system32\ping.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yamicsoft\WinXP Manager\WinXP Manager.exe
C:\Documents and Settings\The Coot\Desktop\HijackThis.exe
C:\WINDOWS\system32\notepad.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alienware...D34333030353341
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\scvhost.exe
O2 - BHO: (no name) - {348FE907-249E-4C65-A838-F34A193FE1D1} - (no file)
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [BisonTrayIcon] C:\WINDOWS\BisonCam\BisonTrayIcon.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [FunctionKeyCtrl] C:\Program Files\Function Key Controller\FKC.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Version Cue CS2] C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - Startup: Alienware Dock.lnk = C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe
O4 - Startup: Azureus (2).lnk = C:\Program Files\Azureus\Azureus.exe
O4 - Startup: SpeedFan (2).lnk = C:\Program Files\SpeedFan\speedfan.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Realtek Wireless LAN Utility.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1158851372859
O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

log after msconfig is set to normal boot


Logfile of HijackThis v1.99.1
Scan saved at 9:24:35 AM, on 12/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\BisonCam\BisonTrayIcon.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Function Key Controller\FKC.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\REALTEK Semiconductor Corp\REALTEK RTL8185 Wireless LAN Driver and Utility\RtWlan.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\SpeedFan\speedfan.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
C:\WINDOWS\system32\ping.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yamicsoft\WinXP Manager\WinXP Manager.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Documents and Settings\The Coot\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alienware...D34333030353341
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\
O2 - BHO: (no name) - {348FE907-249E-4C65-A838-F34A193FE1D1} - (no file)
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [BisonTrayIcon] C:\WINDOWS\BisonCam\BisonTrayIcon.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [FunctionKeyCtrl] C:\Program Files\Function Key Controller\FKC.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Version Cue CS2] C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - Startup: Alienware Dock.lnk = C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe
O4 - Startup: Azureus (2).lnk = C:\Program Files\Azureus\Azureus.exe
O4 - Startup: SpeedFan (2).lnk = C:\Program Files\SpeedFan\speedfan.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Realtek Wireless LAN Utility.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1158851372859
O20 - Winlogon Notify: MCPClient - C:\PROGRA~1\COMMON~1\Stardock\mcpstub.dll
O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

thank you again, and looking forward to any updates.
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#2
Flrman1

Flrman1

    Malware Assassin

  • Retired Staff
  • 6,596 posts
Hi thecoot

Welcome to GTG! :whistling:

* Copy these instructions to notepad and save them to your desktop. You will need them to refer to.

* Right Click the Desktop and Select New--> Folder--> Name it SysClean
  • Download the Sysclean Package to the folder you made.
  • Next,download the Virus Pattern Files (Official Pattern Release) to your desktop from Here
  • Right Click and Select Extract All to unzip the folder.
  • Now,from the unzipped folder,move lpt$vpn.XXX file to the SysClean folder.
  • Restart in your computer into safe mode now.
  • Click here for info on how to boot to safe mode if you don't already know how.
  • When you are in safe mode, open the SysClean Folder and doubleclick sysclean.com
  • Be sure Automatically clean or delete detected files is checked.
  • Click the Scan button to begin, please be patient,it will take a little bit to finish.
  • When the scan is complete, verify the log from the scan (SYSCLEAN.LOG) is in the SysClean folder and restart back to Normal Mode.
  • Copy and Paste those results in the next reply.
Note: If you need further help running Sysclean, see the tutorial here.
  • 0

#3
thecoot

thecoot

    New Member

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  • Member
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  • 2 posts
thank you for getting back with me so quickly. i went ahead and got sysclean and did a full scan and these are the results from the log



/--------------------------------------------------------------\
| Trend Micro System Cleaner |
| Copyright 2006, Trend Micro, Inc. |
| http://www.antivirus.com |
\--------------------------------------------------------------/


2006-12-09, 17:21:37, Auto-clean mode specified.
2006-12-09, 17:21:37, Running scanner "C:\Documents and Settings\The Coot\Desktop\sysclean\TSC.BIN"...
2006-12-09, 17:22:00, Scanner "C:\Documents and Settings\The Coot\Desktop\sysclean\TSC.BIN" has finished running.
2006-12-09, 17:22:00, TSC Log:

Damage Cleanup Engine (DCE) 3.98(Build 1012)
Windows XP(Build 2600: Service Pack 2)

Start time : Sat Dec 09 2006 17:21:37

Load Damage Cleanup Template (DCT) "C:\Documents and Settings\The Coot\Desktop\sysclean\tsc.ptn" (version 814) [success]

Complete time : Sat Dec 09 2006 17:22:00
Execute pattern count(2994), Virus found count(0), Virus clean count(0), Clean failed count(0)

2006-12-09, 17:23:01, An error was detected on "C:\System Volume Information\*.*": Access is denied.
2006-12-09, 17:53:21, Files Detected:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 12/9/2006 17:23:53
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 991 (143665 Patterns) (2006/12/09) (399100)
Command Line: C:\Documents and Settings\The Coot\Desktop\sysclean\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 C:\*.* /P=C:\Documents and Settings\The Coot\Desktop\sysclean

108921 files have been read.
108921 files have been checked.
93002 files have been scanned.
203616 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 12/9/2006 17:53:19
---------*---------*---------*---------*---------*---------*---------*---------*
2006-12-09, 17:53:21, Files Clean:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 12/9/2006 17:23:53
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 991 (143665 Patterns) (2006/12/09) (399100)
Command Line: C:\Documents and Settings\The Coot\Desktop\sysclean\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 C:\*.* /P=C:\Documents and Settings\The Coot\Desktop\sysclean

108921 files have been read.
108921 files have been checked.
93002 files have been scanned.
203616 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 12/9/2006 17:53:19 29 minutes 25 seconds (1764.98 seconds) has elapsed.

---------*---------*---------*---------*---------*---------*---------*---------*
2006-12-09, 17:53:21, Clean Fail:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 12/9/2006 17:23:53
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 991 (143665 Patterns) (2006/12/09) (399100)
Command Line: C:\Documents and Settings\The Coot\Desktop\sysclean\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 C:\*.* /P=C:\Documents and Settings\The Coot\Desktop\sysclean

108921 files have been read.
108921 files have been checked.
93002 files have been scanned.
203616 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 12/9/2006 17:53:19 29 minutes 25 seconds (1764.98 seconds) has elapsed.

---------*---------*---------*---------*---------*---------*---------*---------*
2006-12-09, 17:53:21, Scanner "C:\Documents and Settings\The Coot\Desktop\sysclean\VSCANTM.BIN" has finished running.
2006-12-09, 18:33:28, Files Detected:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 12/9/2006 17:53:21
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 991 (143665 Patterns) (2006/12/09) (399100)
Command Line: C:\Documents and Settings\The Coot\Desktop\sysclean\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 G:\*.* /P=C:\Documents and Settings\The Coot\Desktop\sysclean

76313 files have been read.
76313 files have been checked.
51468 files have been scanned.
306095 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 12/9/2006 18:33:27
---------*---------*---------*---------*---------*---------*---------*---------*
2006-12-09, 18:33:28, Files Clean:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 12/9/2006 17:53:21
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 991 (143665 Patterns) (2006/12/09) (399100)
Command Line: C:\Documents and Settings\The Coot\Desktop\sysclean\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 G:\*.* /P=C:\Documents and Settings\The Coot\Desktop\sysclean

76313 files have been read.
76313 files have been checked.
51468 files have been scanned.
306095 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 12/9/2006 18:33:27 40 minutes 5 seconds (2405.42 seconds) has elapsed.

---------*---------*---------*---------*---------*---------*---------*---------*
2006-12-09, 18:33:28, Clean Fail:
Copyright © 1990 - 2004 Trend Micro Inc.
Report Date : 12/9/2006 17:53:21
VSAPI Engine Version : 8.000-1001
VSCANTM Version : 1.1-1001
Virus Pattern Version : 991 (143665 Patterns) (2006/12/09) (399100)
Command Line: C:\Documents and Settings\The Coot\Desktop\sysclean\VSCANTM.BIN /NBPM /S /CLEANALL /DCEGENCLEAN /LAPPEND /LD /LC /LCF /NM /NB /C /ACTIVEACTION=5 G:\*.* /P=C:\Documents and Settings\The Coot\Desktop\sysclean

76313 files have been read.
76313 files have been checked.
51468 files have been scanned.
306095 files have been scanned. (including files in archived)
0 files containing viruses.
Found 0 viruses totally.
Maybe 0 viruses totally.
Stop At : 12/9/2006 18:33:27 40 minutes 5 seconds (2405.42 seconds) has elapsed.

---------*---------*---------*---------*---------*---------*---------*---------*
2006-12-09, 18:33:28, Scanner "C:\Documents and Settings\The Coot\Desktop\sysclean\VSCANTM.BIN" has finished running.

now i will say, i was kinda puzzled how nothing was found, but i did do a full system scan with avg anti spyware in safe mode and it did delete several high risk threats. i did this before i had gotten a reply. hope that it doesnt screw up any of the troubleshooting you have been so kind to help me with. thanks again
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#4
Flrman1

Flrman1

    Malware Assassin

  • Retired Staff
  • 6,596 posts
Please post a new Hijack This log.

Also open Hijack This and click on the "Open the Misc Tools section" button. Click on the "Open Uninstall Manager" button. Click the "Save List" button. After you click the "Save List" button, you will be asked where to save the file. Pick a place to save it then the list should open in notepad. Copy and paste that list here.
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