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Having trouble with a popup


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#1
Caffeine_Powered

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Basically I don't even have to be on the web and I get this pop up...So I x out of it and another one pops up...I'm able to keep them at bay by using Ad-Aware to delete something and they go away for about 5 minutes but then it just starts again. The title Bar says "Messenger Service" and this is what one of the different variations looks like=
Posted Image

before this I was having trouble with popups when surfing the web....

Please help-

here's my HJT log...



Logfile of HijackThis v1.99.1
Scan saved at 5:59:30 PM, on 12/8/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\mHotkey.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\PROGRA~1\aim\aim.exe
C:\Program Files\Common Files\AOL\1165643597\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1165643597\ee\AOLServiceHost.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\AOL\1165643597\ee\AOLServiceHost.exe
C:\Program Files\Java\jre1.5.0_08\bin\jucheck.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\eddie\Local Settings\Temporary Internet Files\Content.IE5\QVQD85CP\HijackThis[1].exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1165643597\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\aim\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\aim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

Edited by Caffiene_Powered, 09 December 2006 - 05:05 PM.

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#2
MFDnSC

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Kill Windows Messenger - http://vlaurie.com/c...s/messenger.htm

Is there a reason why you do not have SP2

====================

You have no active AntiVirus!

Get the free AVG 7.5 install it, check for updates and run a full scan

AVG 7.5 - http://free.grisoft....eweb.php/doc/2/
==============================

Download AVG Anti-Spyware from http://www.ewido.net/en/download/ and save that file to your desktop. Note: This is NOT the Anti Virus from AVG.

When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.
1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
o Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
o Select "Automatically generate report after every scan"
o Un-Select "Only if threats were found"
Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
4. AVG will now begin the scanning process. Please be patient as this may take a little time.
Once the scan is complete, do the following:
5. If you have any infections you will be prompted. Then select "Apply all actions."
6. Next select the "Reports" icon at the top.
7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.
Post the log from AVG and a new HiJack log
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#3
Caffeine_Powered

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I did that

I'm still getting that popup...

On the first Virus scan nothing was found

on the Anti Spyware 17 object were found and erased...

Here's the log

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 7:52:09 PM 12/8/2006

+ Scan result:



C:\Documents and Settings\eddie\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][1].txt -> TrackingCookie.Casalemedia : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Ru4 : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Specificclick : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][2].txt -> TrackingCookie.Trafficmp : Cleaned.
C:\Documents and Settings\eddie\Cookies\[email protected][1].txt -> TrackingCookie.Tribalfusion : Cleaned.


::Report end
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#4
MFDnSC

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Kill Windows Messenger - http://vlaurie.com/c...s/messenger.htm

Is there a reason why you do not have SP2
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#5
Caffeine_Powered

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Umm non in particular

I just think I forgot to update to SP2

Wait SP2 is the package to update windows right?
if so then yes I forgot to update...if not then your going to have to tell me what SP2 is....
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#6
MFDnSC

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Did you kill windows messenger????

SP 2 http://www.microsoft...p2/default.mspx

And get the critical updates
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#7
Caffeine_Powered

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I "killed" windows messenger

and I guess that should be it?
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#8
Caffeine_Powered

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to upgrade to SP2 do I click the Life Cycle link...if not how??
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#9
MFDnSC

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Click on Download SP2 from Microsoft Update to the right
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#10
Caffeine_Powered

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Updated...and no pop ups is that all>?
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#11
MFDnSC

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Done
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