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Internet Explorer slowdown / no response


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#1
tjbo

tjbo

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I have been troubleshooting a problem with Internet Explorer slowdown and then no response. I can browse for a minute and then crawls and I get the blank page (error.. page/server not found or something like that) I have a Dial-up Earthlink account. I originally had win 2k OS but elected to go with XP Pro after being affected with the Blaster worm. I reformatted the drive and installed XP (Twice) but still have the same problem. I decided to go back to original Win 2k and installed that along with Norton 2004 and the Earthlink disk but still the same problem. I go the cmd mode and ping yahoo.com and it fails. I am still connected at this time. Before going on the internet each time I loaded all the critical MS security patches and install Norton 2004. I used a Earthlink disk from Office Max to load the app. Could that be a problem? Maybe Spyware? Scanning for viruses (Sasser, Blaster ) comes up clean. Since this is a new install each time, I haven't run Adware or Spyware.
Any help would be greatly appreciated. Thank You.
<_<
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#2
admin

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Welcome tjbo <_<

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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