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bootup problem


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#1
rayg1938

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When I start up my computor the screen remains blank and I have to switch of at the mains. Its starts ok next ime I switch on. Can any one help please
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#2
ultimateslacker2

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So what your saying is that when you turn on the computer first it doesnt turn on right the first time and you gotta reset for it to be ok?
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#3
happyrock

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did you add any new hardware or software recently...if so remove it /them

try starting in safe mode...if i starts OK...then try system restore...go back a week before the problem started...
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#4
rayg1938

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Thanks Yield and happyrck for your reply. That's correct when I switch on the computer the screen does not light up and I cannot switch it off, only by switching of the mains supply. It works ok the nect time I switch on. I the only thing I have done recently is to download an updated anti virus scan.
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#5
ultimateslacker2

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Ok cool. Lets start with the basics.

Try a new monitor.
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#6
Retired Tech

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Try switching the monitor off and switching it on after booting the PC

Or switching the monitor off and then on just before booting the PC
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#7
happyrock

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I the only thing I have done recently is to download an updated anti virus scan.

what program...what update...
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#8
Kurenai

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Well, if the screen stays black on first boot (ie, in BIOS), it's not a software or Windows issue. Sounds like it's not POSTing.

Do you hear any kind of beeps at all from the system when you first turn the computer on, both when it gets video, and when it does not?
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#9
rayg1938

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tried system restore back 5 weeks then tried 3 weeks but no joy the computer does not want to restore. The only download recently was AVG anti virus 7.5. No sounds from the computer when I try to bootup but red and green light stays but will not switch off only at the mains. I am going to try switching of the monitor before booing up the computer.
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