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Frustrated with Spyware


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#1
Jlynn2898

Jlynn2898

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All right, I have this Elite toolbar that won't go away and it isn't been registered by my Spybot. I have run a search and it can't even find the Elite bar on my computer - but everytime I open an ie window, there it is. Also, I have a yupsearch pop up every so often. I searched and found a link about going to this website "http://www.spywarein...cwshredder.zip" and it would take care of it...it's still there and now I have a CWshredder on my computer. If anyone could offer any assistance it would be appreciated. Mind you - my computer knowledge is BELOW limited. Thanks for any help or attempts at help.
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#2
coachwife6

coachwife6

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
Jlynn2898

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I didn't see the BEFORE YOU POST thing earlier...So I went through all those steps excluding the HIJACKTHIS step. Im going to see how this works. Thanks for your help.
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#4
coachwife6

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OK. Just post a log and I'll probably look at it in the morning. If you go into add/remove programs, you might see if the elite toolbar is there.
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