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Conflicting software


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#1
stumilner2005

stumilner2005

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Hi Hope someone can help me with this.
I already had F-Secure installed and pc was working well I also installed AVG. When I switched computer back on last night it wouldn't boot up. A guy at a pc repair shop told me that the virus sftware was conflicting and I need to go into safe mode to remove one of them. However when I go into safe mode screen goes dark grey/black Has anyone had this before? What did you do to fix it?
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#2
emery

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hi there...

please read this:

http://support.microsoft.com/kb/307852


let me know how it works out.


Emery.
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#3
stumilner2005

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I tried all of the options available when in safe mode but none of them worked just pressed enter and got the dark grey screen again. Can you suggest anything else?
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#4
b1caez01

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Decide on which AV you want to use and uninstall the other... Too many cooks in the kitchen spoil the soup :whistling:
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