[adkron]

Hi,

I don’t have any sound coming from my speakers. They are plugged in and if I turn the volume on high I hear a tone but I can’t play a CD or anything else through them.

I went to the Device Manager and ran all the tests and it said everything is okay but it is not.

I recently added a LCD Monitor to my computer and it has a speaker that I don’t use. I don’t know if this is causing the problem.

When I put a CD in my CD/DVD drive, click my computer, click audio CD the following happens:

The Windows Media Player appears, the sound tracks are listed but I am told:

“Cannot play back the audio stream: no audio hardware is available, or the hardware is not responding.”

I click details and receive the following message:
“There is no sound card
You either do not have a sound card installed on your computer or it is not functioning properly. If you do not have a sound card installed, you must install one before you can listen to audio in a digital media file. If you do have a sound card installed, refer to its documentation to troubleshoot the problem.
Error ID = 0x80040256, Remedy ID = 0x00000000”.

The CD/DVD use to work fine. I don’t know how to fix this problem. Can someone help?

Thanks,

Adkron

Computer Compaq Presario 6410NX
Operating System: Windows XP

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hi welcome to geeks,
probably won't help but it clear them off the list to help others advise here

before anything esle
- try headphones to rule out speakers

runbox command
- press buttons on keyboard: winkey + r button
- paste: mmsys.cpl
- press: enter
- click: advanced
- see if your settings are for your configuration.

runbox command
- press buttons on keyboard: winkey + r button
- paste: sndvol32.exe
- press: enter
- check to see if none have turned down or muted

runbox command
- press buttons on keyboard: winkey + r button
- paste: devmgmt.msc
- press: enter
- see if there are yellow blobs on sound devices, means missing drivers.

[fleamailman]

hi welcome to geeks,
probably won't help but it clear them off the list to help others advise here

before anything esle
- try headphones to rule out speakers

runbox command
- press buttons on keyboard: winkey + r button
- paste: mmsys.cpl
- press: enter
- click: advanced
- see if your settings are for your configuration.

runbox command
- press buttons on keyboard: winkey + r button
- paste: sndvol32.exe
- press: enter
- check to see if none have turned down or muted

runbox command
- press buttons on keyboard: winkey + r button
- paste: devmgmt.msc
- press: enter
- see if there are yellow blobs on sound devices, means missing drivers.

[adkron]

Hi fleamailman,

I went to The Device Manager and under Sound, video and game controllers there were four things listed as, "unknown." I used the reinstall Wizard to reinstall the drivers and my sound is back.

Thanks for your help,

adkron

[fleamailman]

thanks