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HELP! Office 2007 Free Trial messed up my computer


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#1
tricky0ff

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I am an office manager and this is about my work computer.
The other day I came across the download for the Office 2007 free trial and wanted to try it. I clicked on it and got the file and when I went to install it, I realized that I just didn't have the time to sit through it. So I stopped the install. Then I started noticing that my current Office 2003 was acting funny (had to install the thesaurus to use it, minor issues). So I thought that I might just go ahead and install 2007 and I set it up before I left work last night.
When I came in this morning, my Quickbooks program won't start up because there is now a problem with msxml3.dll. I need this program. I have to use it every single day here. My bosses are asking me to write them checks and I can't because I can't get Quickbooks to even start up. The Quickbooks website told me to download msxml.msi from Microsoft to fix the problem and I followed their directions step-by-step and it says the DLL initialization routine failed.
I tried to do a search on the hard drive to find out where the dll file is and I can't even search because it says I'm missing files for the search companion.
I tried uninstalling the 2007 trial and it tells me the product installation was corrupted and to run setup again. I tried to run the set up again and nothing happens at all that I can tell. I tried repairing/reinstalling 2003, and that didn't help. I tried removing and reinstalling Quickbooks and that didn't help.
I really need help here. I can't get a tech out till next week and my bosses are freaking out because I can't write checks.
Please help!
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#2
officialblueboys

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B4 tryin this solution install ur quickbooks

Download that dll file from here
http://www.dll-files...es.shtml?msxml3

After downloading put that file in system folder(in the windows folder)

After that go to RUn and copy paste this
regsvr32 C:\Windows\System\msxml3.dll

I'm assumin that ur windows is installed on C drive

I hope it'll work
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#3
tricky0ff

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Thanks for the help but that didn't work. I tried a similar thing yesterday which was recommended by the Quickbooks support website. I keep getting the same answer:
"load library (regsvr32 C:\WINNT\System32\msxml3.dll) failed- a dynamic link library (DLL) initialization routine failed. "
I have uninstalled both Office 2003 and Quickbooks and when I tried to reinstall Office 2003, it would not let me. It won't let me do a search and it won't let me do a defrag of the hard drive. Everything is messed up all over a stupid free trial download.
I am trying to reinstall Quickbooks right now. :whistling:
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#4
dsenette

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do you have access to your XP installation disk? if so try sfc

PLACE YOUR XP CD IN YOUR CD ROM DRIVE AND FOLLOW THE INSTRUCTIONS BELOW

START > RUN > CMD THEN TYPE

SFC /SCANNOW (NOTE THE SPACE)

LET THIS RUN UNTILL YOU GET A MESSAGE SAYING IT IS COMPLETE.

SFC - SYSTEM FILE CHECKER, RETRIEVES THE CORRECT VERSION OF THE FILE FROM %SYSTEMROOT%\SYSTEM32\DLLCACHE OR THE WINDOWS INSTALLATION SOURCE FILES, AND THEN REPLACES THE INCORRECT FILE.

IF YOU WANT TO SEE WHAT WAS REPLACED, RIGHT CLICK MY COMPUTER > MANAGE, EXPAND EVENT VIEWER > SYSTEM.
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#5
tricky0ff

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:whistling:
dsenette:
You saved my life! I did just what you said and now everything is back to normal almost as if nothing happened! Thank you so much!
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