[cshanahan]

i believe that i have completed all the required steps to this point. i have run both ad-aware and spybot, but still have an icon on my desktop for security iguard. i have provides my hijack this log below. i am also currently running zone alarm as a firewall. i hope im heading in the right direction, could someone please provide a little guidance to clear this from my computer?

Logfile of HijackThis v1.99.1
Scan saved at 7:19:43 PM, on 3/29/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SM1BG.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\WINNT\system32\svcnut.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1

for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.adams.net/index2.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

res://shdocpl.dll/blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.makemesearch.com/?said=382
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

res://shdocpl.dll/asst.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Adams

NetWorks
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program

Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} -

C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -

c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program

Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [SM1BG] C:\WINNT\SM1BG.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch

Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch

Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN

Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [FastStart] C:\WINNT\system32\svcnut.exe home
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone

Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe"

/background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. -

C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -

Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PictureTaker - Unknown owner - c:\fixit\pt\PCTKRNT.SYS

(file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation

- C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC -

C:\WINNT\system32\ZoneLabs\vsmon.exe



Thanks for your time and effort!

[Advertisements]

cshanahan

Among other things, you have a CoolWebSearch infection.

Lets go after CWS first, then move along to the other issues.

Download CWShredder Here.

Update CWShredder

• Open CWShredder and click I AGREE
• Click Check For Update
• Close CWShredder

Reboot into safe mode. Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about. Reboot your computer into normal windows.

After that, please post back with a normal HiJackThis log and with this log.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

ScHwErV

[ScHwErV]

cshanahan

Among other things, you have a CoolWebSearch infection.

Lets go after CWS first, then move along to the other issues.

Download CWShredder Here.

Update CWShredder

• Open CWShredder and click I AGREE
• Click Check For Update
• Close CWShredder

Reboot into safe mode. Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about. Reboot your computer into normal windows.

After that, please post back with a normal HiJackThis log and with this log.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

ScHwErV

[cshanahan]

thanks for your help thus far! below is the uninstall_list.txt...

Ad-Aware SE Personal
Adobe Acrobat 5.0
Ashampoo UnInstaller Platinum Suite
ClickArt® Presentation Graphics
Cypress USB Mass Storage Driver Installation
DirectX 9 Hotfix - KB839643
DVD
Easy CD Creator 5 Basic
EPSON Printer Software
Gateway Drivers and Applications Recovery
Gateway Multi-function Keyboard
GTW V.92 Voice Modem
HelpSpot
HijackThis 1.99.1
Intel® 830M Chipset Graphics Driver Software
Intel® PRO Ethernet Adapter and Software
iTunes
LiveReg (Symantec Corporation)
LiveUpdate 1.6 (Symantec Corporation)
Microsoft Office XP Professional with FrontPage
Microsoft Works 4.5
Microsoft Works Calendar 1.0
Microsoft Works Setup Launcher
MSN Messenger 6.2
MSN Music Assistant
MSN Toolbar
MUSICMATCH® Jukebox
Napster
Napster Burn Engine
Norton AntiVirus 2002
Outlook Express Q823353
PC-Doctor for Windows
Punch! Super Home Suite
QuickTime
RealPlayer
Spybot - Search & Destroy 1.3
TurboTax Deluxe 2003
USB Storage Adapter FX (SM1)
Viewpoint Media Player (Remove Only)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player Hotfix [See wm828026 for more information]
Windows XP Application Compatibility Update[Q319580]
Windows XP Hotfix - KB821557
Windows XP Hotfix - KB823182
Windows XP Hotfix - KB823559
Windows XP Hotfix - KB824105
Windows XP Hotfix - KB824141
Windows XP Hotfix - KB824146
Windows XP Hotfix - KB825119
Windows XP Hotfix - KB828035
Windows XP Hotfix - KB828741
Windows XP Hotfix - KB833987
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB835732
Windows XP Hotfix - KB837001
Windows XP Hotfix - KB839645
Windows XP Hotfix - KB840315
Windows XP Hotfix - KB840374
Windows XP Hotfix - KB840987
Windows XP Hotfix - KB841356
Windows XP Hotfix - KB841533
Windows XP Hotfix - KB841873
Windows XP Hotfix - KB842773
Windows XP Hotfix - KB873376
Windows XP Hotfix - KB887822
Windows XP Hotfix (SP1) [See Q282010 for more information]
Windows XP Hotfix (SP1) [See Q307869 for more information]
Windows XP Hotfix (SP1) [See Q308210 for more information]
Windows XP Hotfix (SP1) [See Q309521 for more information]
Windows XP Hotfix (SP1) [See Q310437 for more information]
Windows XP Hotfix (SP1) [See Q310510 for more information]
Windows XP Hotfix (SP1) [See Q311542 for more information]
Windows XP Hotfix (SP1) [See Q311967 for more information]
Windows XP Hotfix (SP1) [See Q313450 for more information]
Windows XP Hotfix (SP1) [See Q314147 for more information]
Windows XP Hotfix (SP1) [See Q314862 for more information]
Windows XP Hotfix (SP1) [See Q315403 for more information]
Windows XP Hotfix (SP1) [See Q316397 for more information]
Windows XP Hotfix (SP1) [See Q318138 for more information]
Windows XP Hotfix (SP1) [See Q318388 for more information]
Windows XP Hotfix (SP1) [See Q318966 for more information]
Windows XP Hotfix (SP1) [See Q319322 for more information]
Windows XP Hotfix (SP1) [See Q319949 for more information]
Windows XP Hotfix (SP1) [See Q320174 for more information]
Windows XP Hotfix (SP1) [See Q320552 for more information]
Windows XP Hotfix (SP1) [See Q320678 for more information]
Windows XP Hotfix (SP1) [See Q323172 for more information]
Windows XP Hotfix (SP1) [See Q323322 for more information]
Windows XP Hotfix (SP1) [See Q324096 for more information]
Windows XP Hotfix (SP1) [See Q324380 for more information]
Windows XP Hotfix (SP1) [See Q326830 for more information]
Windows XP Hotfix (SP1) [See Q328940 for more information]
Windows XP Hotfix (SP1) [See Q329048 for more information]
Windows XP Hotfix (SP1) [See Q329390 for more information]
Windows XP Hotfix (SP1) [See Q329441 for more information]
Windows XP Hotfix (SP1) [See Q329834 for more information]
Windows XP Hotfix (SP1) Q328310
Windows XP Hotfix (SP1) Q329170
Windows XP Hotfix (SP1) Q331953
Windows XP Hotfix (SP1) Q810577
Windows XP Hotfix (SP1) Q810833
Windows XP Hotfix (SP1) Q811493
Windows XP Hotfix (SP1) Q815021
Windows XP Hotfix (SP1) Q817606
Windows XP Hotfix (SP2) [See Q329115 for more information]
ZoneAlarm

[ScHwErV]

cshanahan

That log looks good. Can I get you to post a fresh HiJackThis log.

ScHwErV

[ScHwErV]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.