After receiving a message from AOL stating that I had to download something to update my software when I was trying to go online I had to restart the computer and got this message:
STOP: c0000218 (Registry File Failure) The registry cannot load the hive (file): \SystemRoot\System32\Config\DEFAULT or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or technical support group for further assistance.
I did try turning off the computer and choosing restart windows normally and then I tried choosing the message restart using the last know good configuration. It looks like it is starting, both little lights are flashing on the PC and then the light to the right shuts off and the screen goes black before changing to the blue screen with the above message.
I have installation CDs but don't know what to do with them or when to put them in. The purple one says Reinstallation CD Microsoft Wondows XP Home Edition Including Service Pack 2. The blue ones are from DELL and say Reinstalling V.9X (Capable)/56K Data/Fax, DELL E773c Color Monitor, Reinstalling CyberLink Power DVD 5.3 Software, and Reinstalling Sonic RecordNow 7.3 LE Software.
Please tell me how to do this. Thank you.