[r8chelellen]

I am running Windows ME, and I have recently begun having problems with Netscape. I have unloaded the program, but I still have difficultites. When I run multiple programs, the sytem becomes slower and slower, and sometimes it freezes. Then i can't shutdown. The file Winmgmt.exe shows when I check on the system processes. Every once and a while when I shut down, I get stuck on a black screen with a cursor. I have to power down, and when I restart, it tells me that the computer was improperly shutdown.

Here's my HiJack This Log.

Logfile of HijackThis v1.99.1
Scan saved at 10:39:41 PM, on 3/29/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISUM.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\CCPXYSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS CE 9.0.1\DEFWATCH.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS CE 9.0.1\RTVSCN95.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\DOCKAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS CE 9.0.1\VPTRAY.EXE
C:\PROGRAM FILES\BELKIN CORPORATION\BELKIN WIRELESS NETWORK MONITOR UTILITY AND DRIVER\RTLWAKE.EXE
C:\PROGRAM FILES\PALM\HOTSYNC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://weather.yahoo...t/USPA1276.html
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [BayMgr] DockApp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1.1\VPTRAY.EXE
O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Personal Firewall\NISUM.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~1\CCPXYSVC.EXE
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1.1\DEFWATCH.EXE
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1.1\RTVSCN95.EXE
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: RTLWAKE.LNK = C:\Program Files\Belkin Corporation\Belkin Wireless Network Monitor Utility and Driver\RtlWake.exe
O4 - Startup: HOTSYNC MANAGER.LNK = C:\Program Files\Palm\HOTSYNC.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.dell..../SysProfLCD.CAB
O16 - DPF: {379ED9F7-513C-11D1-840F-832E59556609} (SiteMenuCtrl Class) - http://www.grand-mar...ad/sitemenu.dll
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab

[Advertisements]

Hi r8chelellen and welcome to the GTG forums. After reviewing your log I see no signs of viruses or malware at this time. Your log is clean.

Let's try running a couple of cleanup programs and see what we get.

Download CleanUp! and install it. Then start the program and click on the CleanUp! button. Let it run to completion.

Now download and install CCleaner. Start the program and click on the Analyze button. When the analysis is complete click on the Run Cleaner button.

When you are done with the above reboot your computer and test it.

Cheers.

OT

[OldTimer]

Hi r8chelellen and welcome to the GTG forums. After reviewing your log I see no signs of viruses or malware at this time. Your log is clean.

Let's try running a couple of cleanup programs and see what we get.

Download CleanUp! and install it. Then start the program and click on the CleanUp! button. Let it run to completion.

Now download and install CCleaner. Start the program and click on the Analyze button. When the analysis is complete click on the Run Cleaner button.

When you are done with the above reboot your computer and test it.

Cheers.

OT