I have been accessing our local paper online for over a year. (www.delmarvanow.com) Suddenly a couple of weeks ago I no longer could view the site. Just this site, no other site I routinely visit, nor any new site I’ve since been to.
I spoke with the webmaster of the paper, and while very helpful, he was as confused as I as to the problem. We agree that if there was an issue with my IP address (in other words if the IP number was linked to spammers or something) that my emails would be refused at their end as well, and they go through just fine.
I have Verizon DSL and having spoken to them, well, I’m sure you can understand how unhelpful they were. Their solution was a new modem, even though my modem accesses the rest of the world just fine.
Here is what I have done to this point:
Despite not having made any changes to any settings prior to this problem, I used System Restore to go back to the day before I last had access.
I cannot access the site with my desktop nor my laptop. I even pulled a computer out of the back of a closet, and could not get on this site with a system totally out of the loop at the time of the issue.
I have Windows XP on all computers. I have Norton antivirus on two, and McAfee on one.
I tried to access the site with three browsers: Firefox, IE, and Netscape. I then downloaded Opera and had no success with that either.
I have checked other Verizon DSL customers I know and the site is accessible to them.
I have done a release/renew on my IP address over and over again, although it always comes back to the same.
I have cleaned my cache on all browsers, deleted histories, deleted cookies and with file search and registry edit I have removed all mention of delmarvanow.
I have deleted and reinstalled my browsers.
I have tried typing the IP of the site (18.104.22.168) into the browser to no avail.
I disabled the firewall in Windows and the firewall in the antivirus programs. I have allowed cookies and popups.
The error message I get when I try to access the site is:
The connection has timed out
The server at 22.214.171.124 is taking too long to respond.
* The site could be temporarily unavailable or too busy. Try again in a few
* If you are unable to load any pages, check your computer's network
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
I finally got a freebie AOL disk and installed that and CAN access the site. However, the AOL software is using my broadband DSL to connect. I can change it to a dial-up and it will also let me connect to the paper. As well if I do dial up I can access the paper via my own browsers.
However I do not want to pay AOL $30 a month over and above my DSL fee just to read the paper online…so I desperately want an answer.