[jme]

My computer won't turn off unless I hold the on button for a few seconds, also my computer is running alot slower then normal and kinda freezes. Could I have a virus, I have scanned my computer and nothing showed up.

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You might want to try an online scan:

http://www.pandasoft...ucts/activescan

It won't hurt to get a second opinion.

If your system comes up clean from the online scan, go to "Start" >> Control Panel >> Administrative Tools

>> Event Viewer.

Click on "System" and then in the right pane click on "Source". Scroll down and under "Source" see if there are any listings for "srservice" and if any are marked with an error. If so, double click on the srservice which will bring up "Event Properties". In the "Descrption" box read what the error is and take note of the Event ID number. You may have an application that is not shutting down properly.

[Kniht]

You might want to try an online scan:

http://www.pandasoft...ucts/activescan

It won't hurt to get a second opinion.

If your system comes up clean from the online scan, go to "Start" >> Control Panel >> Administrative Tools

>> Event Viewer.

Click on "System" and then in the right pane click on "Source". Scroll down and under "Source" see if there are any listings for "srservice" and if any are marked with an error. If so, double click on the srservice which will bring up "Event Properties". In the "Descrption" box read what the error is and take note of the Event ID number. You may have an application that is not shutting down properly.

[jme]

Hi

Thanks for that, there are heaps of errors not next to a srservice but service control manager and dhcp.

What do I do to fix the errors.

[Fenor]

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

Fenor

[Kniht]

In Event Viewer, doule click on the entry which shows Error or Warning. This opens the Event Properties.

Where you see "Description", you can read a little about the Event and you will see a blue link. Click on this blue link to get more info.

Also, near the top, you will see "Event ID", you can Google this ID number to find more info. and a possible fix.

You can also Google "Computer won't turn off" or "Computer hangs at shutdown" to get more info. on the topic.

Edited by Kniht, 16 December 2006 - 05:45 AM.