Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

My Computer wont turn off


  • Please log in to reply

#1
jme

jme

    Member

  • Member
  • PipPip
  • 42 posts
My computer won't turn off unless I hold the on button for a few seconds, also my computer is running alot slower then normal and kinda freezes. Could I have a virus, I have scanned my computer and nothing showed up.
  • 0

Advertisements


#2
Kniht

Kniht

    Member

  • Member
  • PipPipPip
  • 236 posts
You might want to try an online scan:

http://www.pandasoft...ucts/activescan

It won't hurt to get a second opinion.

If your system comes up clean from the online scan, go to "Start" >> Control Panel >> Administrative Tools

>> Event Viewer.

Click on "System" and then in the right pane click on "Source". Scroll down and under "Source" see if there are any listings for "srservice" and if any are marked with an error. If so, double click on the srservice which will bring up "Event Properties". In the "Descrption" box read what the error is and take note of the Event ID number. You may have an application that is not shutting down properly.
  • 0

#3
jme

jme

    Member

  • Topic Starter
  • Member
  • PipPip
  • 42 posts
Hi

Thanks for that, there are heaps of errors not next to a srservice but service control manager and dhcp.

What do I do to fix the errors.
  • 0

#4
Fenor

Fenor

    Trusted Tech

  • Retired Staff
  • 5,236 posts
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

Fenor
  • 0

#5
Kniht

Kniht

    Member

  • Member
  • PipPipPip
  • 236 posts
In Event Viewer, doule click on the entry which shows Error or Warning. This opens the Event Properties.

Where you see "Description", you can read a little about the Event and you will see a blue link. Click on this blue link to get more info.

Also, near the top, you will see "Event ID", you can Google this ID number to find more info. and a possible fix.

You can also Google "Computer won't turn off" or "Computer hangs at shutdown" to get more info. on the topic.

Edited by Kniht, 16 December 2006 - 05:45 AM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP