Trying to fix friends laptop
Posted 30 March 2005 - 01:42 AM
Posted 05 April 2005 - 07:58 PM
Start HijackThis and click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.
POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.
I will review your log as quickly as I can.
If you cannot download HijackThis directly to the affected computer then download to a different computer and install it on the machine you downloaded it to. Copy the HijackThis.exe file to a floppy disk and bring it to the computer that you are having the problems with. Copy the HijackThis.exe file to the hard-drive and then go to Start>Run and type in c:\<directory you copied the exe file to>\hijackthis.exe. That should start the program and allow you to create a log file.
DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER
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