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windows crashed and will not load again


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#1
coopdawg1

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recently my toshiba laptop crashed and the next time i turned it on it started with the screen where i can choose safe mode or to start windows normally. which ever option i choose the startup begins and "the blue screen of death" appears very briefly. it then goes back to the safe mode screen and i have not been able to get around this. any help would greatly be appreciated.
thanks
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#2
Retired Tech

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Will it load safe mode with command prompt

Do you have an XP CD
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#3
coopdawg1

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it freezes at system32/drivers/mup.sys and then goes back to the same screen

i dont have the cd that came with my laptop but i have a cd that came with the dell pc i am using now
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#4
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Is it an XP CD - not a recovery CD
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#5
coopdawg1

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it says re installation cd microsoft windows xp home edition including service pack 1a for use on a dell computer but my laptop is a toshiba

Edited by coopdawg1, 18 December 2006 - 09:38 PM.

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#6
coopdawg1

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i was able to get the stop code i was receiving

ox000000ed (ox82309a68, oxc0000006, ox00000000, ox00000000)

Edited by coopdawg1, 20 December 2006 - 08:30 AM.

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