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#1
ozzie1012

ozzie1012

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everytime i log into my email my computer freezes, i can still move the mouse cursor but it wont let me check my inbox, it wont even let me close the page, please help
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#2
Retired Tech

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Which e-mail programme

Is it a web based account
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#3
ozzie1012

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yahoo mail
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#4
Retired Tech

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Do you check it on the web or using outlook express

Have you got IE 6 or 7
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#5
achilles becqx

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go to internet options, delete temp files and cookies and try
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#6
ozzie1012

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i have ie 6, i already deleted the cookies and all that, i even tried system restore, and it didnt do anything
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#7
achilles becqx

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if u have a broadband connection, try chkin mail in safe mode with n/w,
pls try chkin mail in another a/c and let me know if what r the comclusions....
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#8
ozzie1012

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i dont have broadband, and if i check my email on my sisters computer it will let me check my email, but not on mine, and my sister can check her email on my computer, so i have no idea what is wrong with my email
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#9
achilles becqx

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is ur sister havin email a/c in yahoo??
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#10
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Did you change to the new Yahoo Mail
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#11
ozzie1012

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what does a/c stand for, she does have a yahoo email address
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#12
achilles becqx

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I am sorry for usin abbrevaitions...a/c stands for account

goto control panel, user accounts,
create a new user account from there, pls grant rights of a computer adminstrator,

log off from the old user account and login to the new one, try chkin yahoo mail and let me know happens
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#13
ozzie1012

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ill try it tomorrow have to go to work right now, but ill see what happens thanks
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