[ozzie1012]

everytime i log into my email my computer freezes, i can still move the mouse cursor but it wont let me check my inbox, it wont even let me close the page, please help

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Which e-mail programme

Is it a web based account

[Retired Tech]

Which e-mail programme

Is it a web based account

[ozzie1012]

yahoo mail

[Retired Tech]

Do you check it on the web or using outlook express

Have you got IE 6 or 7

[achilles becqx]

go to internet options, delete temp files and cookies and try

[ozzie1012]

i have ie 6, i already deleted the cookies and all that, i even tried system restore, and it didnt do anything

[achilles becqx]

if u have a broadband connection, try chkin mail in safe mode with n/w,
pls try chkin mail in another a/c and let me know if what r the comclusions....

[ozzie1012]

i dont have broadband, and if i check my email on my sisters computer it will let me check my email, but not on mine, and my sister can check her email on my computer, so i have no idea what is wrong with my email

[achilles becqx]

is ur sister havin email a/c in yahoo??

[Retired Tech]

Did you change to the new Yahoo Mail

[ozzie1012]

what does a/c stand for, she does have a yahoo email address

[achilles becqx]

I am sorry for usin abbrevaitions...a/c stands for account

goto control panel, user accounts,
create a new user account from there, pls grant rights of a computer adminstrator,

log off from the old user account and login to the new one, try chkin yahoo mail and let me know happens

[ozzie1012]

ill try it tomorrow have to go to work right now, but ill see what happens thanks