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Infections


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#1
anaeli

anaeli

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Hi fellows,
I'm new here and also I know very little about protecting my laptop. I just know to download a software and run it...
So, as before my laptop got so bad virused I had to format it again (with an HP customare care officer) , after that I had to be very careful in this matter. I had Norton Antivirus which just finished 3 months trial. From HP they adviced me to download & use Spyware Doctor (trial version) who detected more than 200 infections and who won't clean them unless I purchase the product!! I don't know how was possible as Norton was running all the time...
Anyway, main problem is: HOW I REMOVE THESE INFECTIONS:
Tracking Cookie(s)
Advertising
Known Bad Sites
Trojan.Dumaru
Recipe Rewards Toolbar
There is any secure method from any safe link for free? I have no idea if they are very harmful, but they may be...as they shouldn't be there is my laptop.
Second: there is any GOOD & SAFE ANTIVIRUS SOFTWARE (if not for life time , at lest for few years) to be downloaded for free or everything must be purchased ??
Waiting for a professional response as all my work depends on the information stored in this laptop.
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#2
Kenny94

Kenny94

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Hello anaeli and Welcome to Geeks To Go!

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

I would like you to generate a "Add/Remove Software list" log using the HijackThis application. Here is how you can do this:

Restart your computer.

* Open Hijackthis, In the lower right corner click the "Config..." (Configuration) button.
* Once in the "Configuration" panel, click "Misc Tools" button.
* Then click the "Open Uninstall Manager..." button.
* The "Add/Remove Programs Manager" panel should appear.
* In this panel click the "Save list" button.
* Save the "uninstall_list.txt" file to its default location.
* Then copy and paste the notepad text that appears in the generated "unistall_list.txt" file in a reply to this post.

In your next reply, please include these log(s):


* HijackThis Uninstall List
* HijackThis log (new)


Also, please let me know how things are running now and if you encountered any problems while you were following the instructions I posted.
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