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Spy-Agent.N


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#1
ferraric

ferraric

    New Member

  • Member
  • Pip
  • 1 posts
I received a notification from McAfee VirusScan which states "The file "C:\\WINDOWS\System32\WINLOGON.EXE is infected by the Spy-Agent.n trojan and cannot be cleaned. I am unable to clean, quarantine, or delete the infected file. How do I get rid of it?
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#2
Flrman1

Flrman1

    Malware Assassin

  • Retired Staff
  • 6,596 posts
Hi ferraric

Welcome to GTG! :whistling:

Please do this:

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
* Also open Hijack This and click on the "Open the Misc Tools section" button. Click on the "Open Uninstall Manager" button. Click the "Save List" button. After you click the "Save List" button, you will be asked where to save the file. Pick a place to save it then the list should open in notepad. Copy and paste that list here.
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#3
Flrman1

Flrman1

    Malware Assassin

  • Retired Staff
  • 6,596 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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