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email problem


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#1
Allen K

Allen K

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My wife cannot receive any email in outlook at all. She also lost an extra tab she had on the bar where she had folders to send individual mail into. Today she had to reopen her old Yahoo e-mail account just to receive her email. What do I need to look at??
Thanks
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#2
Retired Tech

Retired Tech

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Open Outlook, click tools, e-mail accounts, view or change, click to highlight the account, click change, click test account setting, which error message does it return
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#3
Allen K

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Keith,
I did what you said and it had no errors show up. It showed all settings to be correct but it still won't receive mail. What next???
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#4
glenchris

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I am not receiving mail on outlook and barely able to use yahoo mail. my error message is 0x800CCC90.
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