[freesray]

This is my mom's computer. I am home for the holidays, and she has alot of problems. She is on dial-up, and can only connect on old phone lines at 26.4-28.8. It keeps popping up with 361101032251625515.exe has encountered a problem and needs to close. This is the first problem to start with. There are many others to deal with. Thanks.

[Advertisements]

Hi freesray...

My first thought would be malware...that exe file is not native to windows.

Please go to the Malware Forum and follow the instructions found there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1

[wannabe1]

Hi freesray...

My first thought would be malware...that exe file is not native to windows.

Please go to the Malware Forum and follow the instructions found there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1