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Internet logon for win xp

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I have 3 users including myself for windows xp. I am the Admin and I have my son and daughter as users. My son can't get on the web from his login. He can however use the AIM. I did a file\properties on his internet home page. It reads - res://c:\winnt\system32. I don't know that it means anything. I have a gateway with 512 mem - 4 years old, everything else seems to work well. I used to have Nortons Internet security, when that subscription ran out i loaded zone alarm the free version.
For some reason i think it is realed to zone alarm, however i don't think i applied different restrictions between my son and daughter.
Thanks in advance for your service!!
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