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Call Centre Customers


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Retired Tech

Retired Tech

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Callers were recorded as they went through some of the silliest inquiries ever received by exasperated operators

They include a dimwit who rang the RAC to ask if he needed to move the steering wheel to the left side of his car to drive in France

Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?"

Operator: "Where did you get that number from, sir?"

Customer: "It was on the door to the travel centre".

Operator: "They're our opening hours".


Caller: "Can you give me the telephone number for Jack?"

Operator: I'm sorry, sir, I don't understand who you are talking about".

Caller: "In the user guide it clearly states I need to unplug the fax machine from the wall socket and telephone Jack before cleaning. Can you give me his number?"

Operator: "I think you mean the telephone point on the wall"

Caller: Does your European Breakdown Policy cover me when I am travelling in Australia?"

Operator: " Doesn't the name of the product give you a clue?"


Caller: "I''d like the number of the Argoed Fish Bar in Cardiff please".

Operator: "I'm sorry, there's no listing. Is the spelling correct?"

Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B fell off"

Operator: "Woven? Are you sure?"

Caller: "Yes. That''s what it says on the label: Woven in Scotland"


Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"

Customer: "Wow. How can you see my screen from there?"

http://www.mirror.co...-name_page.html
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