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Need help with HiJackThis


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#1
legaleagle16

legaleagle16

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We have been trying for the past few weeks now to try and get rid of a spyware program call EbatesMoeMoneyMaker0 and without luck. We have used three other spyware removal programs and they will not rid of it. We've tried to manually delete it and it duplicates itself back into its original file. So from a suggestion from someone else we have tried to download HiJackThis and it failed to work. We downloaded it and attempted to use it, but all we got from it was many encrypted pages of nothing but jibberish. Can anyone tell us why we are getting this problem with this program or some alternative way of ridding of EbatesMoeMoneyMaker0 because it is beginning to effect our computer severely.
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#2
don77

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Hi and welcome legaleagle16
Have a look and run through the steps outlined in this Topic

EbatesMoeMoneyMaker0 is not causing this issue, see if you can get HJT working after running through the steps outlined in the topic,
If so post back a HJT log to this thread please
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#3
legaleagle16

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Having problems with EbatesMoeMoneyMaker file duplicating itself after deletion and a file called Alexa that Ad-Aware detected and couldn't remove. Thank you for any help provided and aiding me in trying to remove the spyware.


Logfile of HijackThis v1.99.1
Scan saved at 3:46:18 PM, on 03/30/2005
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\COMPAQ\INTERNET\CISRVR.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\PROGRAM FILES\LEXMARKX73\ACMONITOR_X73.EXE
C:\PROGRAM FILES\LEXMARKX73\ACBTNMGR_X73.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\PROGRAM FILES\MCAFEE\QUICKCLEAN\PLGUNI.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\VMPXCCA.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\INSTANT UPDATER\RULAUNCH.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\CALC.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\EBATESMOEMONEYMAKER1.EXE
C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\EBATESMOEMONEYMAKER0.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...&s=search&i=enu
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.presa...=consumer&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...=consumer&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...&s=search&i=enu
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = Ebatesmoemoneymaker0
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\CCHELPER.DLL
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGRAB.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Compaq Internet Setup] C:\Compaq\Internet\InetWizard.exe /RUN
O4 - HKLM\..\Run: [CISrvr Program] C:\COMPAQ\INTERNET\CISRVR.EXE
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\bwtray.exe
O4 - HKLM\..\Run: [AvconsoleEXE] C:\Program Files\Network Associates\McAfee VirusScan\avconsol.exe /minimize
O4 - HKLM\..\Run: [VsecomrEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSECOMR.EXE
O4 - HKLM\..\Run: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKLM\..\Run: [VsStatEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSSTAT.EXE /SHOWWARNING
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [Imonitor] "c:\Program Files\McAfee\QuickClean\Plguni.exe" /START
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [R-Firewall1] C:\Program Files\R-TT\R-Firewall\CRCService\RTT_CRC_Service.exe
O4 - HKLM\..\Run: [R-Firewall] C:\Program Files\R-TT\R-Firewall\R-Firewall.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpySpotter] C:\PROGRAM FILES\SPYSPOTTER\SpySpotter.exe -onreboot
O4 - HKLM\..\Run: [vmpxcca] c:\windows\system\vmpxcca.exe
O4 - HKLM\..\Run: [FARMMEXT] C:\WINDOWS\FARMMEXT.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\EbatesMoeMoneyMaker0.exe"
O4 - HKLM\..\Run: [RegistryMechanic] C:\PROGRAM FILES\REGISTRY MECHANIC\REGMECH.exe /QS
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\cpqdiag\CpqDfwAg.exe -I
O4 - HKLM\..\RunServices: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKLM\..\RunServices: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe /RUNSERVICES
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "c:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - HKCU\..\RunServices: [McAfee.InstantUpdate.Monitor] "c:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - Startup: BackWeb.lnk = C:\CPQS\BWTools\BWTray.exe
O8 - Extra context menu item: AltaVista Home - http://jump.altavista.com/avie5/home
O8 - Extra context menu item: AV Search This Term - http://jump.altavista.com/avie5/search
O8 - Extra context menu item: AV Translate this Web Page - http://jump.altavist...avie5/babelfish
O8 - Extra context menu item: AV Translate Selection - http://jump.altavist...avie5/babelfish
O9 - Extra button: (no name) - {06FE5D00-8F11-11d2-804F-00105A133818} - http://jump.altavista.com/avie5/home (file missing)
O9 - Extra 'Tools' menuitem: &AltaVista Home - {06FE5D00-8F11-11d2-804F-00105A133818} - http://jump.altavista.com/avie5/home (file missing)
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://jump.altavist...avie5/babelfish (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://jump.altavist...avie5/babelfish (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://jump.altavist...vie5/linksearch (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://jump.altavist...vie5/linksearch (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://jump.altavist...vie5/hostsearch (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://jump.altavist...vie5/hostsearch (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O16 - DPF: {4E7BD74F-2B8D-469E-DEFA-EB76B1D5FA7D} - http://ww2.reciperew...ciperewards.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...430/mcfscan.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
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#4
legaleagle16

legaleagle16

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Will someone please help?
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#5
legaleagle16

legaleagle16

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Will someone please help distinguish which files should be fixed/deleted and which ones should be kept. Please, I just wish to get the spyware out of my system. Please help me.
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