Windows Media Player PLEASE HELP!
Posted 28 December 2006 - 11:02 PM
Posted 28 December 2006 - 11:06 PM
to do that, remove wmp from the add and remove programs page then download it from the net and install it.
Posted 28 December 2006 - 11:11 PM
Posted 28 December 2006 - 11:28 PM
heres a bunch of questions:
Could you possibly find the file that your anti virus erased, if it archived it before erasing it? could you revert Your computer to a previous backup point from system restore? -system restore is found under: control panel/performance and maintenance, then a button on the left pane of the window: system restore
Could you play regular mp3's stored on your hard drive?
What kind of cd drive do you have? Do you refer to a dvd drive? Is it a rw or rom?
I think if you found your cd drives model and make, you could reinstall the drivers from the companies website.
there is a driver list when you right click my computer, go to the hardware tab, then click on device manager.
im pretty sure if you reinstall the drivers for your cd drive that it would fix the problem, but it could be hard to fix if there are any problems after reinstalling.
im going to let my sister use this computer so ill be back in an hour.
hope this helps
Posted 29 December 2006 - 12:01 AM
if you are still having issues and suspect that it is malware related I would start with our malware forum and see if they can make sure you don't have any malware installed.
Posted 29 December 2006 - 12:20 AM
As for a rootkit, its a program that try's to hid something from the user. It must be removed as your antivirus has already done here.
Malware doesn't appear to be the culprit. Did you change anything else on your computer before this began to happen.
Edit: Please look at your CD's(they will say somewhere on the case in fine print that they are watching you), as there is one or more of them infected with this rootkit, and the CD must go. Sony has said that it would replace the disc in the past free of charge, but am unsure if they are continuing to do so.
Edited by james_8970, 29 December 2006 - 12:23 AM.
Posted 29 December 2006 - 12:42 AM
James yes ur right about what sony has done I had a few cds infected. They released a patch(supposedly) last year and I did get the patch. Although I am no pc expert I highly doubt this patch did a darn thing to keep me safe seeing as though every time i run my virus scan this XCP.CDProxyRootKit reads as a trojan. The unfornate thing about this for me is that I cant erase this thing off my pc because for one if I do then it somehow wont let my use my cd-rom(like it wouldnt a while ago). I guess seeing as though this rootkit installed itself on my pc without my knowledge, it's like i blindly signed a contract and gave sony the permission to revoke my cd-rom privledges if I erase that crap off my pc. Another sad reason why i cant erase this is because im envolved in a class action suit and was advise not to erase the rootkit.
Posted 29 December 2006 - 02:56 PM
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