Those items have defiinitely been deleted here's the Combo log:
Louise Sawyer - 07-01-04 19:53:29.79 Service Pack 2
ComboFix 06.11.27 - Running from: "C:\Documents and Settings\Louise Sawyer\Desktop"
((((((((((((((((((((((((((((((( Files Created from 2006-12-04 to 2007-01-04 ))))))))))))))))))))))))))))))))))
2007-01-03 19:39 <DIR> d-------- C:\WINDOWS\pss
2006-12-31 22:51 3,660 --a------ C:\WINDOWS\system32\tmp.reg
2006-12-31 18:55 3,968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2006-12-31 18:37 <DIR> d-------- C:\!KillBox
2006-12-31 18:29 <DIR> d-------- C:\Program Files\Common Files\Java
2006-12-27 12:07 <DIR> d-------- C:\Documents and Settings\Louise Sawyer\Application Data\Apple Computer
2006-12-27 12:06 <DIR> d-------- C:\Program Files\iTunes
2006-12-27 12:06 <DIR> d-------- C:\Program Files\iPod
2006-12-27 12:04 <DIR> d-------- C:\Program Files\QuickTime
2006-12-27 12:03 <DIR> d-------- C:\Program Files\Apple Software Update
2006-12-27 12:03 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Apple Computer
2006-12-26 13:32 <DIR> d-------- C:\WINDOWS\system32\ZoneLabs
2006-12-26 13:32 <DIR> d-------- C:\WINDOWS\Internet Logs
2006-12-26 13:32 <DIR> d-------- C:\Program Files\Zone Labs
2006-12-26 11:45 <DIR> d-------- C:\Documents and Settings\Louise Sawyer\.housecall6.6
2006-12-25 16:05 <DIR> d-------- C:\kav
2006-12-25 15:37 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2006-12-25 15:36 51,072 --a------ C:\WINDOWS\system32\drivers\ikhlayer.sys
2006-12-25 15:36 30,592 --a------ C:\WINDOWS\system32\drivers\ikhfile.sys
2006-12-25 15:36 <DIR> d-------- C:\Program Files\Spyware Doctor
2006-12-25 15:36 <DIR> d-------- C:\Documents and Settings\Louise Sawyer\Application Data\PC Tools
2006-12-25 11:41 <DIR> d-------- C:\Documents and Settings\Louise Sawyer\Application Data\Help
(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))
2006-12-31 18:55 -------- d-------- C:\Program Files\Grisoft
2006-12-31 18:35 -------- d-------- C:\Program Files\Google
2006-12-31 18:31 -------- d-------- C:\Documents and Settings\Louise Sawyer\Application Data\Google
2006-12-31 18:30 -------- d-------- C:\Program Files\Java
2006-12-31 18:29 -------- d-------- C:\Program Files\Common Files
2006-12-26 11:47 -------- d-------- C:\Program Files\Mozilla Firefox
2006-12-26 11:31 -------- d-------- C:\Program Files\EA GAMES
2006-12-25 16:27 -------- d---s---- C:\Documents and Settings\Louise Sawyer\Application Data\Microsoft
2006-12-25 10:25 -------- d-------- C:\Program Files\Yahoo!
2006-12-17 18:41 -------- d-------- C:\Program Files\Internet Explorer
2006-12-17 18:38 -------- d-------- C:\Program Files\Outlook Express
2006-12-17 18:38 -------- d-------- C:\Program Files\Common Files\System
2006-12-10 17:37 56 -r-hs---- C:\WINDOWS\system32\A05D26E5C4.sys
2006-12-10 17:37 3558 --ahs---- C:\WINDOWS\system32\KGyGaAvL.sys
2006-12-07 06:40 2362184 --a------ C:\WINDOWS\system32\wmvcore.dll
2006-12-02 12:20 -------- d-------- C:\Program Files\Common Files\Microsoft Shared
2006-12-02 10:35 -------- d-------- C:\Program Files\Windows Live Toolbar
2006-12-01 16:03 -------- d-------- C:\Program Files\MSN Messenger
2006-11-19 18:34 -------- d-------- C:\Program Files\MSXML 4.0
2006-11-10 22:12 -------- d-------- C:\Documents and Settings\Louise Sawyer\Application Data\Sonic
2006-11-10 22:11 -------- d-------- C:\Documents and Settings\Louise Sawyer\Application Data\Leadertech
2006-11-08 05:06 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
2006-11-04 14:14 1245696 --a------ C:\WINDOWS\system32\msxml4.dll
2006-10-19 13:56 713216 --a------ C:\WINDOWS\system32\sxs.dll
2006-10-13 12:35 142336 --a------ C:\WINDOWS\system32\nwprovau.dll
(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries are not shown
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"DellSupport"="\"C:\\Program Files\\Dell Support\\DSAgnt.exe\" /startup"
"MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"
"Spyware Doctor"="\"C:\\Program Files\\Spyware Doctor\\swdoctor.exe\" /Q"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.908.8472\\GoogleToolbarNotifier.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"SoundMAXPnP"="C:\\Program Files\\Analog Devices\\Core\\smax4pnp.exe"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"Corel Photo Downloader"="C:\\Program Files\\Corel\\Corel Photo Album 6\\MediaDetect.exe"
"igfxtray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"igfxhkcmd"="C:\\WINDOWS\\system32\\hkcmd.exe"
"igfxpers"="C:\\WINDOWS\\system32\\igfxpers.exe"
"MSKDetectorExe"="C:\\Program Files\\McAfee\\SpamKiller\\MSKDetct.exe /uninstall"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_10\\bin\\jusched.exe\""
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"
[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000000
[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\CTFMON.EXE"
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"
"Spyware Doctor"="\"C:\\Program Files\\Spyware Doctor\\swdoctor.exe\" /Q"
[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\CTFMON.EXE"
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"
"Spyware Doctor"="\"C:\\Program Files\\Spyware Doctor\\swdoctor.exe\" /Q"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, ntoskrnl.dll"
Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\Check Updates for Windows Live Toolbar.job
Completion time: 07-01-04 19:55:19.84
C:\ComboFix.txt ... 07-01-04 19:55
C:\ComboFix2.txt ... 07-01-04 10:51
And here is the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 19:58:34, on 04/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Louise Sawyer\Desktop\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: NETGEAR WG311T Wireless Assistant.lnk = C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?1c170f6767124e89bf6d28ae58b58f6f
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?1c170f6767124e89bf6d28ae58b58f6f
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://acs.pandasoft...free/asinst.cabO18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - C:\Program Files\Tiscali\Tiscali Internet\dlls\tiscalifilter.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)
Many thanks
LD