naeby
Win XP, SP2 Issue
Started by
naeby
, Dec 30 2006 10:28 AM
#1
Posted 30 December 2006 - 10:28 AM
naeby
#2
Posted 30 December 2006 - 10:52 AM
Items in blue which are underlined are clickable to give more information about the process
Start the System Restore Utility at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for the most recent system checkpoint created before the errors to restore from
For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP
Start the System Restore Utility at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for the most recent system checkpoint created before the errors to restore from
For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP
#3
Posted 30 December 2006 - 11:02 AM
from what I can see there isn't a System Checkpoint prior to the install of SP2. Are we doomed?
#4
Posted 30 December 2006 - 11:04 AM
Did it come with an XP CD, or do you have a same version XP CD (SP1), and the product key for the laptop
#5
Posted 30 December 2006 - 11:09 AM
I will have to check with him about the original CD. He got the laptop from his Dad who usually saves things. Otherwise we'll be waiting on my brother-in-law who is out of town until this evening.
Are we looking at having to format at this point?
Are we looking at having to format at this point?
#6
Posted 30 December 2006 - 11:11 AM
You are looking at a repair, if run with an SP1 CD it will remove any updates, the programmes and data stay as they are
You can use this guide to repair XP
Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter
You will need your XP product key to complete this
The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM
If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install
Click this to view the XP Repair Install Guide
Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system
The XP repair install will look and run as a normal install, however, you must not see a request to format the drive
After running XP Repair you will need to install all Windows Updates
Microsoft Update
You can use this guide to repair XP
Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter
You will need your XP product key to complete this
The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM
If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install
Click this to view the XP Repair Install Guide
Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system
The XP repair install will look and run as a normal install, however, you must not see a request to format the drive
After running XP Repair you will need to install all Windows Updates
Microsoft Update
#7
Posted 30 December 2006 - 11:14 AM
Thank so much for your prompt responses this morning! I will be checking back later if necessary.
#8
Posted 30 December 2006 - 01:43 PM
What if we don't have the product key for the laptop?
#9
Posted 30 December 2006 - 01:52 PM
Can you get it to run long enough to find your product key?
Use Belarc.
http://www.belarc.co...e_download.html
Johanna
Use Belarc.
http://www.belarc.co...e_download.html
Johanna
#10
Posted 30 December 2006 - 01:53 PM
I actually found the product key on the bottom of the laptop. Now can I use someone else's XP disk to begin this repair process?
#11
Posted 30 December 2006 - 01:56 PM
As long as it is the same version and you use the laptop product key
#12
Posted 30 December 2006 - 01:58 PM
How do I know if it's the same version?
#13
Posted 30 December 2006 - 02:01 PM
Assume it is SP1 then it is either XP Home or XP Pro
The disc would say XP Home / Pro with SP1 / SP1a
The disc would say XP Home / Pro with SP1 / SP1a
#14
Posted 30 December 2006 - 02:02 PM
thanks again...will post more if necessary
#15
Posted 30 December 2006 - 03:16 PM
I have been able to restart the computer using the XP Repair Guide and now have the ICF.
Do I need to change the boot up settings to be from the hard drive now? What is the next step to updating Windows?
Do I need to change the boot up settings to be from the hard drive now? What is the next step to updating Windows?
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